Driven Sales Accounts Manager with a proven track record at HCC Medical Insurance Dba WorldTrips Insurance, excelling in business growth and retention.
Skilled in Strategic Sales and Marketing, adept at exceeding sales quotas through innovative strategies.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Accounts Manager
HCC Medical Insurance Dba WorldTrips Insurance
01.2023 - 09.2024
Managed portfolio of over 5000 accounts totaling $30 Million in sales, helping to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Contacted regular and prospective Agents/Brokers to explain product features and solicit business.
Prepared sales presentations for clients showing success and credibility of products.
Effectively led seasoned team of Sales Reps for Direct Sales B2C & B2B.
Organized and exhibited at industry events and conferences to strengthen Company Brand and attract new sales opportunities.
Recruited, interviewed and hired Sales Reps and implemented mentoring program to promote positive feedback and engagement.
Trained peers and management team on internal system supports and implementation plans.
Direct Sales Supervisor
HCC Medical Insurance Services
04.2006 - 01.2023
Grew Direct Sales Team to 5, resulting in over $3 Million in Direct Sales Annually.
Assisted sales team members in developing customer relationships, and building customer loyalty.
Maintained up-to-date knowledge of products and services offered to customers.
Built strong relationships with clients by following up on previous purchases and suggesting new products.
Facilitated regular team meetings to discuss challenges, successes and strategies.
Developed and implemented incentive programs to increase sales and customer loyalty.
Trained and coached sales team members on best practices for customer service and sales techniques.
Negotiated more favorable rates and products with clients.
Communicated customer feedback and complaints to team members to promote proper resolution.
Coordinated with other departments to provide smooth execution of sales initiatives.
Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
Developed and implemented strategies to increase sales and improve customer service.
Education
Associate of Arts - Business, Finance & Accounting
Morse School of Business
Hartford, CT
Skills
Innovative sales techniques
Business growth and retention
Strategic Marketing
Market Analysis
Contract Negotiations
Effective Sales Presentations
Business Relationship Management
Territory Sales Management
Agency Account Development & Producer Recruitment/Training
Critical Product Knowledge and Expertise
Competitor Analysis
Direct Sales Techniques and Strategies
Business Development
Knowledge of Salesforce CRM, DocuSign, Microsoft Office
Certification
Property & Casualty Licensed
Life & Health Licensed
Travel Insurance Licensed
Surplus Lines Licensed
Real Estate Licensed - parked
Timeline
Sales Accounts Manager
HCC Medical Insurance Dba WorldTrips Insurance
01.2023 - 09.2024
Direct Sales Supervisor
HCC Medical Insurance Services
04.2006 - 01.2023
Associate of Arts - Business, Finance & Accounting
Morse School of Business
Property & Casualty Licensed
Life & Health Licensed
Travel Insurance Licensed
Surplus Lines Licensed
Real Estate Licensed - parked
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