Ron Hoover
Summary
Results-driven leader recognized for enhancing productivity and streamlining operations. Expertise in strategic planning, team leadership, and operational management fosters a collaborative environment prioritizing effective communication and problem-solving. A strong commitment to adaptability ensures alignment with evolving business needs while maintaining high levels of customer satisfaction. Passionate about driving business growth through innovative strategies and exemplary team-building initiatives.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Community Manager
Venture X
11.2023 - Current
- Developed and implemented strategies to increase community engagement
- Designed comprehensive documentation for internal use
- Managed multiple projects simultaneously, ensuring deadlines were met
General Manager
EMZE Fiber Networks
05.2022 - 09.2023
- Assisted in launch of new company by creating business operations policies and procedures
- Composed an operational budget of $1.2 million and ensured smooth functioning of daily operations
- Maintained relationships with vendors to obtain the best pricing on supplies and materials
General Manager
Brakes Plus
11.2020 - 05.2022
- Assisted regional team in creating and executing a cutting-edge corporate training program reducing turnover by 20%
- Provided feedback and guidance on employee performance
- Identified potential risks associated with newly developed curriculum
District Operations Manager
NTB
12.2014 - 10.2020
- Optimized operational processes resulting in bonus level KPIs in 36 of 38 eligible months
- Grew controllable income by 2.3% within first year
- Drove down turnover rate to below 10% against a company standard of 40%
Corporate Operations Manager (1 Year Contract)
Mattress HQ
12.2013 - 12.2014
- Led the growth of retail units through the creation and implementation of a new operational structure
- Authored a comprehensive policy and procedure manual
- Assisted with development of companywide strategic plan
- Guided a 40% decrease in logistics expenditures by effectively collaborating during the design and installation phase of a new inventory/delivery system
Dir. of Social Enterprise & Business Operations
Evergreen Life Services
01.2012 - 10.2013
- Successfully headed the establishment of a new department encompassing 42 enterprises in 10 Divisions across 5 states
- Accomplished a noteworthy 32% revenue growth by developing effective business plans and strategic initiatives
- Achieved a 20% boost in production turnover by effectively managing client customer contracts
Director of PARC Enterprises
PARC
12.2008 - 01.2012
- Collaborated with and provided support to Board of Directors in executing retail and production initiatives
- Oversaw successful restructuring efforts in the production division, resulting in a substantial surge in contracts secured and a revenue growth of 180%
- Crafted strategic and business plans to drive success in retail and production operations
Regional Manager
Aaron’s
03.2004 - 10.2008
- Won companywide Region of the Year in 3 of 4 years
- Led and developed 11 direct reports to promotions over 4 year period
- Established and maintained operational standards for 10 locations.
Store Manager
Big Lots
Store Director
Farm Fresh
Education
MBA - Business Administration – Strategic Management
Temple University
B.S. - Business Administration
Christopher Newport University
Skills
- Strategic development
- Profit and loss oversight
- Analytical problem solving
- Effective communication
- Talent development
- Budget management
- Multi-location management
- Client engagement
- Team leadership
Affiliations
- Visual Arts Guild of Frisco – Vice President, Former Board Member
- Blue Ridge Institute for Community Executives – Member, Former Board Member
- Shepard’s Watch – Consultant/Comptroller
- Center for Nonprofit Management – Consultant
- Social Enterprise Alliance – Member/Consultant with Florida and Texas chapters
Certification
- Intuit Academy - Accounting Professional
- Automotive Service Excellence - C1 Service Advisor, A5 Brakes
- National Registry of Food Safety Professionals - Food Safety Manager
Timeline
Community Manager
Venture X
11.2023 - Current
General Manager
EMZE Fiber Networks
05.2022 - 09.2023
General Manager
Brakes Plus
11.2020 - 05.2022
District Operations Manager
NTB
12.2014 - 10.2020
Corporate Operations Manager (1 Year Contract)
Mattress HQ
12.2013 - 12.2014
Dir. of Social Enterprise & Business Operations
Evergreen Life Services
01.2012 - 10.2013
Director of PARC Enterprises
PARC
12.2008 - 01.2012
Regional Manager
Aaron’s
03.2004 - 10.2008
Store Manager
Big Lots
Store Director
Farm Fresh
B.S. - Business Administration
Christopher Newport University
MBA - Business Administration – Strategic Management
Temple University
Social
www.linkedin.com/in/ron-hoover-mba/
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