Ron Joyner
Richmond,VA
Summary
Results-driven service technician with extensive experience in equipment repair and vendor management. Known for adherence to safety protocols and dynamic workload management, consistently achieving high-quality outcomes while meeting tight deadlines.
Detail-oriented individual with a strong background in safety compliance and exceptional customer service. Demonstrated success managing logistics and addressing client needs to drive satisfaction and operational efficiency.
Overview
29
29
years of professional experience
Work History
Independent Contractor
Uber
1515 3rd St San Francisco Ca 94158
08.2017 - Current
- Managed ride-share logistics, ensuring timely pickups and drop-offs for diverse clientele.
- Maintained vehicle safety standards through regular inspections and adherence to operational guidelines.
- Provided exceptional customer service, addressing rider inquiries and resolving issues promptly.
- Adapted routes dynamically based on real-time traffic conditions to enhance efficiency.
Service Technician
Coca-Cola
500 Eastpark Ct Sandston Va 23150
03.1997 - 08.2017
- Diagnosed and repaired beverage dispensing equipment to ensure optimal functionality.
- Conducted routine maintenance and inspections on machinery to enhance performance reliability.
- Collaborated with team members to troubleshoot complex technical issues efficiently.
- Developed training materials for new technicians, fostering knowledge sharing within the team.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Monitored inventory levels of replacement parts, ensuring adequate supply for repairs and maintenance tasks.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
Delivery Driver
FedEx
8800 Studley Rd Mechanicsville Va 23116
02.2007 - 04.2017
- Delivered packages efficiently, ensuring on-time arrival and customer satisfaction.
- Operated delivery vehicles safely while adhering to traffic regulations and company policies.
- Maintained accurate records of deliveries, including documentation and customer signatures.
- Collaborated with team members to optimize delivery routes for enhanced efficiency.
- Conducted pre-trip inspections on vehicles, identifying maintenance needs promptly.
- Implemented best practices for package handling, reducing damage during transit.
- Delivered packages to customer doorsteps and business offices.
Education
High School Diploma -
Virginia E Randolph Community Highschool
2204 Mountain Rd Glen Allen Va 2306001-1996
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Equipment Repair
- Vendor management
Timeline
Independent Contractor
Uber
08.2017 - Current
Delivery Driver
FedEx
02.2007 - 04.2017
Service Technician
Coca-Cola
03.1997 - 08.2017
High School Diploma -
Virginia E Randolph Community Highschool