Ron Kuglar
Middleburg,FL
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Owner, Operator
Handan Properties LLC
10.2011 - 10.2023
- Buy, fix and resale residential properties.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Implemented effective financial management practices, improving cash flow and profitability.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Prepared annual budgets with controls to prevent overages.
- Operated with safety and skill to avoid accidents and delays.
Real Estate Agent
Weichert Realtors
10.2011 - 10.2023
- Sell and list property, work with banks, marketing, Property management, and maintaining great customer service.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Increased client satisfaction by providing exceptional customer service and maintaining strong communication throughout the buying or selling process.
- Generated new leads through networking events, referrals, and social media marketing efforts.
- Assisted clients in navigating complex real estate transactions, guiding them through every step of the process.
General Manager
Cost Plus World Market
02.2007 - 08.2011
- Responsible for all daily operations, profit loss statements, sales
- Labor, hiring, training, terminating employees, maintaining customer service issues and all aspects of operations.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Regional Director
Healthcare Parking Systems of America
08.2006 - 02.2007
- Multi-site Manager in charge of 4 sites in the Jacksonville area
- Maintaining relationships between company and clients, overseeing all aspects of operations, hiring, terminating and training of employees, insuring safety procedures, profit and loss statements, payroll, and maintaining customer service standards.
- Reduced expenditures for the region through cost analysis and effective budget management.
- Enhanced employee satisfaction with targeted training programs and professional development opportunities.
- Oversaw regional growth through strategic planning, market research, and competitive analysis.
- Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
- Managed financial performance of regional operations, including P&L responsibility, revenue generation, and expense control.
- Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
- Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
- Monitored budget and utilized operational resources.
District Manager
The Fresh Market
05.2000 - 07.2006
- Multi Unit Manager in charge of 5 Stores with sales exceeding $52 Million dollars a year
- Hiring and Training of all Store managers and Department Heads in my District
- Supervising 400+ employees, responsible for entire operation of these stores, including critiquing P & L statements and increasing sales in all stores exceeding company average
- Solving employee conflicts and working directly with Human Resource Personnel
- Responsibilities also include supervision of bakery, meat, deli, seafood, front end, gift center, floral, produce, beer/wine, bulk, grocery, CMS, and candy departments.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Reduced turnover rates by implementing proactive retention strategies designed to address potential employee concerns before they escalated into resignations or terminations.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
Bar/Host/ Kitchen Manager
Longhorn Steakhouse
11.1998 - 05.2000
- Responsibilities not limited to but include: hiring and training employees, ordering of food and alcohol, setting par levels, controlling cost, maintaining food and labor costs, processing of daily, weekly and monthly sales reports and all aspects of operations.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Improved guest experience by offering personalized recommendations based on individual preferences and dietary requirements.
General Manager
Semolina International Pasta, Inc.
10.1996 - 09.1998
- Promoted from Service management and relocated from Jacksonville, FL to open new store in Panama City, FL
- Responsible for preparations for opening of store to include; hiring and training new employees, ordering of equipment, setting par levels for food and liquor ordering, negotiating with distributors and promotional advertising
- Maintaining staffing levels, food cost control, labor cost control, sales and all aspects of operations.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Streamlined operational processes to improve overall efficiency without compromising service or product quality.
- Evaluated performance metrics regularly, identifying areas for improvement and adjusting strategies accordingly for continued growth in sales figures.
- Ensured compliance with all health department regulations as well as company policies and procedures.
Education
Sales Associate Licensing Course - Real Estate
Florida Real Estate Institute
Orange Park, FL09.2011
Hotel, Restaurant and Institutional Management Courses -
Northern Virginia Community College
Annandale, VACertificate: Architectural and Mechanical Engineering -
Maryland Drafting Institute
Springfield, VAHigh School Diploma -
Falls Church High School
Falls Church, VASkills
- Financial Planning
- Mechanical Recoveries
- Operations Oversight
- Operational Reporting
- Budget Development
- Sales Negotiation
- Business Planning
- Financial Analysis
- Hiring
- Documentation and Reporting
- Payroll Processing
- Negotiation
- Marketing Expertise
- Customer Service
- Performance Analysis
- Time Management
- Organizational Skills
- Analytical Thinking
- Industry Knowledge
- Adaptability and Flexibility
- Problem Solving
References
REFERENCES FURNISHED UPON REQUEST
References
References available upon request.
Timeline
Owner, Operator
Handan Properties LLC
10.2011 - 10.2023
Real Estate Agent
Weichert Realtors
10.2011 - 10.2023
General Manager
Cost Plus World Market
02.2007 - 08.2011
Regional Director
Healthcare Parking Systems of America
08.2006 - 02.2007
District Manager
The Fresh Market
05.2000 - 07.2006
Bar/Host/ Kitchen Manager
Longhorn Steakhouse
11.1998 - 05.2000
General Manager
Semolina International Pasta, Inc.
10.1996 - 09.1998
Sales Associate Licensing Course - Real Estate
Florida Real Estate Institute
Hotel, Restaurant and Institutional Management Courses -
Northern Virginia Community College
Certificate: Architectural and Mechanical Engineering -
Maryland Drafting Institute
High School Diploma -
Falls Church High School
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