Summary
Overview
Work History
Education
Skills
Timeline
Generic

RON MCNAIR

Alpharetta,Ga.

Summary

Experienced hospitality professional dedicated to providing exceptional dining experiences. Thrives in fast-paced environments and values teamwork to achieve high standards. Demonstrates expertise in customer service, multitasking, and adapting to changing needs. Recognized for reliability and effective communication, ensuring guest satisfaction and smooth operation.

Overview

30
30
years of professional experience

Work History

Waiter

Kevin Rathbun Steakhouse
08.2014 - Current
  • Provided exceptional customer service, taking orders and ensuring guest satisfaction
  • Maintained a clean and organized workspace, demonstrating attention to detail
  • Collaborated with kitchen staff to deliver prompt and accurate food orders
  • Managed multiple tables efficiently, prioritizing tasks and remaining composed during busy shifts
  • Oversaw dining room set-up and ensured exceptional customer service
  • Responded to guest inquiries and resolved any issues or complaints promptly
  • Trained new staff on proper service techniques and menu knowledge

Waiter

Miltons Cuisine and Cocktails
08.2013 - 10.2015
  • Collaborated with team members, maintaining smooth processes during busy shifts.
  • Assisted customers with menu selections and answered questions about ingredients and preparation.
  • Delivered food and beverages to tables promptly, ensuring customer satisfaction.
  • Provided friendly and attentive service to guests throughout dining experience.

Head Waiter

Stoney River Steakhouse
08.2003 - 08.2014
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset tables to keep dining room and work areas clean.

Surveillance Agent

Grand Casino
07.1997 - 09.2001
  • Monitor and analyze live video feed to identify threats and suspicious activities
  • Conduct investigations and gather evidence to support security measures
  • Collaborate with law enforcement agencies to provide information and assist in criminal investigations

Student Union Facility Manager

University of Southern Mississippi
08.1995 - 07.1997
  • Managed daily operations of student union facility, ensuring smooth functioning at all times
  • Oversaw facility staff and coordinated event set-up, maintenance, and cleaning schedules
  • Collaborated with student groups to plan and execute various events and activities

Education

Bachelors -

University of Southern Mississippi
12.2000

Skills

  • Attention to detail
  • Safety Procedures
  • Data Entry
  • Time Management
  • Strong multitasking
  • Customer service
  • Fine dining
  • Menu presentation

Timeline

Waiter

Kevin Rathbun Steakhouse
08.2014 - Current

Waiter

Miltons Cuisine and Cocktails
08.2013 - 10.2015

Head Waiter

Stoney River Steakhouse
08.2003 - 08.2014

Surveillance Agent

Grand Casino
07.1997 - 09.2001

Student Union Facility Manager

University of Southern Mississippi
08.1995 - 07.1997

Bachelors -

University of Southern Mississippi

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