Summary
Overview
Work History
Education
Skills
Community Leadership
Timeline
Generic

RON MONTE

Battle Creek

Summary

Results-driven professional with a proven track record in enhancing operational efficiency and stability. Expertise in program management, strategic planning, and operational oversight. Committed to fostering sustainable practices that support organizational growth.

Overview

35
35
years of professional experience

Work History

Hotel Manager

Image Hotel Management
Kalamazoo
01.2025 - 03.2026
  • Achieved highest guest satisfaction scores in hotel history.
  • Secured top quality assurance ratings in hotel history.
  • Maintained exceptional associate satisfaction levels.
  • Developed effective HR solutions to enhance operational efficiency.
  • Executed recruiting and onboarding processes to attract top talent.
  • Implemented comprehensive training programs and tracking systems.
  • Administered payroll and benefits to ensure employee satisfaction.

Human Resource Manager

SIR Home Improvement
Portage
02.2023 - 11.2024
  • Established new Human Resources Department, transitioning from Finance for enhanced focus.
  • Consolidated systems and applications to achieve efficiency and cost savings.
  • Managed recruiting and onboarding processes to secure top talent.
  • Oversaw employee reviews, corrective actions, and terminations to maintain workforce standards.
  • Handled unemployment and workers’ compensation claims with precision.
  • Negotiated insurance plan offerings to optimize benefits for employees.
  • Led training university initiatives to enhance employee knowledge on roles and products.
  • Ensured staffing levels met business needs through proactive management strategies.

Human Resources Assistant

Freedom Motors
Battle Creek
03.2022 - 01.2023
  • Screened candidates from Indeed, Monster, LinkedIn, and internal referrals within two hours of notification.
  • Established relationships with external resources to enhance recruitment efforts.
  • Documented all communications with candidates in detail for accurate tracking.
  • Monitored candidate progress using specialized software for efficient management.
  • Coordinated on-site interviews with hiring managers to facilitate selection process.
  • Conducted data analysis on turnover rates, open positions, and employee commutes.
  • Reduced open positions from eighteen to two within nine weeks.
  • Decreased job posting expenditures by 30%, contributing to overall hiring efficiency.

Executive Director

Life Care Services
Battle Creek
01.2017 - 06.2021
  • Transformed not-for-profit senior living communities into financially viable facilities with high occupancy rates by emphasizing continuous improvement and community engagement.
  • Oversaw $4.5M budget while managing seven direct reports and 115 employees across 150 living units.
  • Enhanced operational efficiency by converting EMR and financial systems from Vision to Yardi and streamlining payroll processes.
  • Achieved revenue growth through effective employee scheduling and payroll management during pandemic, exceeding year-to-date NOI budget.
  • Surpassed budgeted occupancy goals for both Independent Living and Assisted Living units in 2019.
  • Secured 96% overall community satisfaction and 94% Executive Director satisfaction ratings in bi-yearly survey.
  • Obtained consecutive deficiency-free reports in state surveys from 2018 to 2020, ensuring regulatory compliance.
  • Revitalized Board of Directors by recruiting diverse leaders to implement strategic changes.

Executive Director II

Brookdale Senior Living
Columbus
05.2013 - 01.2017
  • Overhauled food service program by recruiting executive chef and dining room manager.
  • Enhanced dining service experience, improving facilities and serving ware quality.
  • Implemented monthly newsletters, town hall meetings, and seasonal activities to boost guest relations.
  • Achieved self-reported satisfaction levels in upper 90th percentile, highest in community history.
  • Reduced calls to integrity line by 95% through improved communication strategies.
  • Increased occupancy from 75% to 100% within three years, maximizing resource utilization.
  • Managed a budget of $27M with 12 direct reports overseeing 210 employees.
  • Directed operations of 229 independent living and assisted living units to enhance resident experience.

General Manager | Regional Director of Food and Beverage

Interstate Hotels and Resorts and Casinos (Aimbridge Hospitality)
Dayton
01.1991 - 01.2012
  • Planned, coordinated, and supervised $25M in renovation projects.
  • Conducted franchise feasibility studies and rebranded hotels in Missouri, Georgia, and Ohio.
  • Managed foreign ownership investments for AAA Four-Diamond property.
  • Reengineered sales and marketing department to align with industry trends and enhance market position.
  • Boosted property visibility through public relations efforts and sponsorships of community projects.
  • Achieved or surpassed profit margins throughout 17-year tenure.

Education

Bachelor of Arts - College of Business, School of Hospitality Management

MICHIGAN STATE UNIVERSITY
East Lansing, MI

Skills

  • Guest relations and customer service
  • Operational efficiency
  • Team building and employee training
  • Conflict resolution
  • Strategic planning
  • Revenue and budget management
  • Payroll administration
  • Performance evaluation
  • Compliance management

Community Leadership

  • Battle Creek Rotary, President
  • Battle Creek Country Club, Executive Search Committee
  • AIDS Resource Center of Ohio, (ARC Ohio) Board Chair; Development Chair
  • Dayton Area Chamber of Commerce, Strategic Planning Chair; Executive Dialogue for 'C' Level Leaders
  • Montgomery County Convention and Visitors Bureau, Chair
  • Ohio Hotel and Lodging Association, Board Member
  • 1996 Atlanta Olympic Games, Host Committee
  • Adjunct Professor, Missouri State University
  • Adjunct Professor, Sinclair Community College

Timeline

Hotel Manager

Image Hotel Management
01.2025 - 03.2026

Human Resource Manager

SIR Home Improvement
02.2023 - 11.2024

Human Resources Assistant

Freedom Motors
03.2022 - 01.2023

Executive Director

Life Care Services
01.2017 - 06.2021

Executive Director II

Brookdale Senior Living
05.2013 - 01.2017

General Manager | Regional Director of Food and Beverage

Interstate Hotels and Resorts and Casinos (Aimbridge Hospitality)
01.1991 - 01.2012

Bachelor of Arts - College of Business, School of Hospitality Management

MICHIGAN STATE UNIVERSITY

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