Ron Moser

Evaluated current talent and skill levels versus client needs and company profitability to rebuild the Studio Production department.

Fostered growth in Studio offerings by expanding quality, consistency, and customer satisfaction through effective recruitment.

Restructured work processes, department structure, and communication methods resulting in increased efficiency and defined responsibilities.

Established a culture of collaboration within the department, resulting in the most favorable rapport with other agency units. Facilitated increased trust and approachability for support, information sharing, and resolving complex inquiries.

Conducted regular performance reviews, providing feedback and guidance to a team of 10 employees. Addressed both positive and negative performance issues, issuing write-ups and warnings as necessary. Collaborated with HR to develop improvement plans and document incidents related to underperformance.

Mentored and provided valuable guidance on various subjects including print, workplace etiquette, procedures, verbal and written communication, stress management, and professional image perception.

Achieved expertise in constructing mechanical layouts with InDesign and Illustrator, while also excelling in composing visuals, retouching imagery, adjusting colors and generating digital elements via Photoshop.

Clients: Frito-Lay, Good Year, U.S. Army, State Farm, Pernod Ricard, AT&T, The UPS Store, Nissan, Quaker, American Airlines

Produced magazine ads for monthly publications including Martha Steward Living, Better Homes and Garden, In Style, and Canada Living. Redesigned existing layouts to accommodate various sizes. Managed production of special holiday issues for home décor magazines.

Implemented streamlined processes through the design of efficient paperwork and templates for improved operational performance.

Retouched, composited and rebuilt images for website updates.

Utilized color correction techniques to enhance product images on the Pier 1 Imports website.

Directed and managed a team of three retouchers in the prepress production of a delayed 300-page catalog. Ensured timely delivery to the vendor by delivering proofs ready for print only 3 days past the deadline, making up nearly 10 lost days.

Successfully managed and coordinated the creation of brand new digital signage for Pier 1 Imports New York store from November to February, in direct collaboration with vendors.

Spearheaded efforts to expedite project timelines by establishing a streamlined process for direct submission to Prepress without involving Production, leading to projects being delivered 26 days ahead of schedule.

Sustained efficient management and oversight of eight-member team resulting in consistent annual billing exceeding $3 million for a span of three years.

Achieved superior performance in overseeing department operations, maintaining a less than 2% error rate and effectively saving the client substantial expenses on press time and shipping coasts.

Enhanced department efficiency while also reducing overtime and freelance use to less than 5% through the development of employee skill sets.

Established an easily accessible Google Doc to enhance communication and visibility of project statuses for all stakeholders.

Enhanced employees' capabilities through targeted mentoring, empowering them to handle individual client responsibilities and reducing the need for additional staff.

Transformed department culture through policy development and mentoring, fostering a collaborative and customer-centric approach.

Developed meaningful business relationships by engaging with clients and vendors directly during work trips.

Pioneered the integration of innovative technology that streamlined operations, minimizing production time and errors while maximizing capacity for increased output.

Clients: AT&T, FedEx Office, DFW Airport, Borden Dairy, Nutella, Illinois Lottery, Zulka Sugar, Slurpee, Bimbo Bakeries

Pioneered the establishment of an in-house Production Studio for the agency.Created comprehensive procedures,paperwork,and workflow systems along with stringent quality control methodologies.Expertly managed staff/freelancer recruitment,interviewing,and onboarding activities.

Created a new revenue stream for the agency by founding and establishing the Production Studio.

Delivered exceptional production work for clients while successfully launching and setting up the new department.

Established positive relationships with both clients and vendors through effective communication of production knowledge and experience.

Pioneered research on emerging technologies for streamlined operations within the department, simultaneously fulfilling responsibilities as the go-to person for resolving hardware, server, and software problems at the Dallas office.

Created advertisements for multiple clients across various media platforms, including magazines, direct mail, buses, newspapers, billboards, and point of sale materials.

Clients: Sony, Ikea, General Mills, Yoplait, Brown-Foreman, Susan G. Komen, Procter & Gamble, American Diabetes Association

Progressed from being an entry level Production Artist to the role of Assistant Studio Manager in a span of five years.

Took initiative in acquiring expertise in Photoshop; entrusted with answering queries, performing touch-ups, onboarding newcomers, and generating spot color files.

Instrumental in spearheading overall departmental growth through strategic implementation of technology, business, and personnel initiatives.

Facilitated the growth and development of freelance employees and new hires amidst a complete department revamp.

Devised plans of action for large workloads with short deadlines and limited personnel.

Clients: Nokia, Cingular Wireless, Beringer Wines, Cinnabon, Pioneer Audio, 7-Eleven, Radio Shak, Kinkos