Ron Nguyen
Kent,WA
Summary
Results-oriented professional with almost 3 years in employee and performance management, seeking Area Manager role at Amazon's WW Operations. Aiming to lead a high-performance team, ensure top safety and quality standards, and drive operational excellence. With a bachelor's degree in software engineering, I bring a proven track record of team management and commitment to exceptional customer service.
Overview
2
2
years of professional experience
Work History
Web Development Intern
Green River College
2023.10 - Current
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Created an automated schedule system for teachers, set up automated email notifications, and implemented message app for direct communication between teachers and students
FC Fulfillment Associate
Amazon BFI4
2021.06 - Current
- Engaged in inbound stow operations with a focus on safety, accuracy, and efficiency
- Demonstrated expertise in separating damaged items, following safety protocols, and contributing to increased stowing rates
- Collaborated with managers and floor owners in problem-solving using scanners and addressing inventory-related issues such as finding reactive, eliminating IOL, and performing whips count
- Experienced in training and managing 5-10 water spiders, ensuring safety protocol adherence, and updating safety manuals: proficient in supporting, mentoring, and motivating both new hires and existing team members
Cashier
Pho Hoa Restaurant
- Welcomed and seated patrons with a friendly demeanor
- Efficiently took customer orders, ensuring accuracy
- Conducted timely table check-ins to gauge food and beverage requirements
- Swiftly reset and cleaned tables for a rapid turnover
- Monitored dining areas for seating availability, ensuring guest well-being
- Addressed customer inquiries about orders and specialty items, enhancing satisfaction
Education
Bachelor of Science - IT Software Development
Green River Community College
Auburn, WA06.2024
Associate of Applied Science - Data Analysis And Software Development
Green River Community College
Auburn, WA06.2022
Skills
Excellent communication and interpersonal
Adaptability and Flexibility
Cross-functional Collaboration
Customer-focused Operations
Operational Excellence
Team Leadership and Development
Physical Agility
Languages
English
Full Professional
Vietnamese
Native or Bilingual
Timeline
Web Development Intern
Green River College
2023.10 - Current
FC Fulfillment Associate
Amazon BFI4
2021.06 - Current
Cashier
Pho Hoa Restaurant
Bachelor of Science - IT Software Development
Green River Community College
Associate of Applied Science - Data Analysis And Software Development
Green River Community College
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