Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ron Persad

Columbus,OH

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

8
8
years of professional experience

Work History

Packaging Technician

Bertec
Columbus, OH
12.2023 - 01.2025
  • Measured and weighed products accurately for packaging.
  • Assembled boxes and other packaging materials for product shipment.
  • Operated packaging machinery efficiently, adhering to safety protocols.
  • Loading and unloading of trucks for delivery using pallet jacks and forklifts as needed.
  • Performed quality control checks on products before they were shipped out, ensuring that they met all standards.
  • Utilized hand tools such as screwdrivers, drills, hammers and wrenches for product assembly tasks.
  • Followed written instructions regarding product assembly processes.
  • Verified accuracy of product assembly against provided diagrams.

Warehouse Associate

Amazon
West Jefferson, OH
04.2020 - 01.2023
  • Used scanners to track parcel information, condition or receipt.
  • Packed boxes and stock using organizational guidelines.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Collaborated with team members to complete tasks efficiently and accurately.

Manufacturing Associate

Express Employment Professionals
Chanhassen, MN
03.2018 - 02.2020
  • Conducted quality control tests to ensure products met industry standards and specifications.
  • Ensured compliance with company policies, procedures and standards.
  • Perform periodic inspections on products to ensure conformity with customer requirements.
  • Followed established manufacturing guidelines related to quality assurance standards.
  • Inspected finished products for defects before packaging them for shipment.

Call Center Representative

Prostaff Employment Solutions
Chanhassen, MN
03.2017 - 03.2018
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

Certificate of Design in Fashion Design - Fashion Design

Los Angeles Trade Technical College
Los Angeles, CA
05-1996

Associate of Arts - Fashion Merchandising

Art Institute of Dallas
Dallas, TX
03-1985

Skills

  • Customer Service
  • Call Center Representative
  • Exceptional communication skills
  • Ability to work independently, or in a team environment

Timeline

Packaging Technician

Bertec
12.2023 - 01.2025

Warehouse Associate

Amazon
04.2020 - 01.2023

Manufacturing Associate

Express Employment Professionals
03.2018 - 02.2020

Call Center Representative

Prostaff Employment Solutions
03.2017 - 03.2018

Certificate of Design in Fashion Design - Fashion Design

Los Angeles Trade Technical College

Associate of Arts - Fashion Merchandising

Art Institute of Dallas

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Ron Persad