Ron Ramsey
Lenoir City,TN
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 38 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Project Manager
Renewal By Andersen Window Replacement
03.2023 - Current
- Implemented weekly Installers tracking performance review thru Medallia for accountability purposes.
- Implemented daily Project Managers quality control checklist.
- Managed projects ensuring cost control and optimizing resource utilization.
- Implemented project management best practices to improve customer satisfaction.
- Have changed way team members view company to create more positive and productive work environment.
- Successfully managed Installers on daily projects to exceed customer expectations and achieving project goals.
Operations Manager
Renewal By Andersen Window Replacement
06.2019 - 03.2023
- .In 2019 I was promoted from Service Technician to Operations Manager. Taking over worst performing market that was under consideration of being shut down and turned back over to corporate office.
- Reconstructed operations of this location and in less than 1 year 868 was a top leading market.
- In 2019 I received Operations Manager of the year within 6 months of running the office.
- In 2020 received the President's award.
- In 2020 was recognized by the corporate office in Minnesota with 2 representatives coming to observe the change.
- In 2021 received the Outstanding Award for best location.
- Second half of 2022 I had 868 removed from 867 Podium to be its own entity.
- After starting with a reputation score of 0 in mid 2022 we finished 2022 with a reputation score exceeding most markets.
- First year 868 was fully separated from 867 it received the Green Diamond Award.
- Implemented a 2022 growth plan by relocating the current office into a new facility and opening up a Satellite Office simultaneously.
- Designed the warehouse floor plans for the new location.
- Designed the new warehouse pallet racking along with placing orders and stock material for the warehouse.
Service Technician
Renewal By Andersen Window Replacement
02.2019 - 06.2019
- Adept at providing exceptional customer service and building positive relationships with customers.
- Proven ability to efficiently diagnosis and resolve customer complaints while achieving high customer satisfaction ratings.
- Skilled in performing routine maintenance and preventative inspections to ensure optimal window performance.
General Contractor
All Phase Construction And Remodeling
08.1987 - 02.2019
- New home builder, custom and spec.
- Commercial and Residential Remodeling.
- Ran a successful company of 32 years overseeing multiple contractors at the same time.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Negotiated favorable terms with suppliers for materials procurement, lowering overall project costs.
- Tracked project costs and other financial metrics to maximize profitability.
- Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
- Maintained accurate records of progress updates for clients, keeping them informed throughout the construction process.
Education
High School Diploma -
Donald E Gavit, Jr./Sr. High School
Hammond, IN06.1987
Skills
- Leadership
- Communication
- Problem Solving
- Time Management
- Construction Background
- Conflict Management
- Budget Control
- Project Scheduling
- Customer Relations
- Staff Management
Certification
- Lead Certificate
Timeline
Project Manager
Renewal By Andersen Window Replacement
03.2023 - Current
Operations Manager
Renewal By Andersen Window Replacement
06.2019 - 03.2023
Service Technician
Renewal By Andersen Window Replacement
02.2019 - 06.2019
General Contractor
All Phase Construction And Remodeling
08.1987 - 02.2019
High School Diploma -
Donald E Gavit, Jr./Sr. High School
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