Ron Regan
Richmond,VA
Summary
Hardworking employee enthusiastic about learning new challenges field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
20
20
years of professional experience
Work History
City Pick up and Delivery Driver
Yellow Freight
07.2003 - 07.2023
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Managed customer inquiries and complaints in polite and professional manner.
- Expedited deliveries to meet customer deadlines and requirements.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Inspected load security and checked for damages.
- Fostered positive working relationships with regular customers.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Minimized company liability and risks to loads by obeying traffic laws.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Protected people and equipment from hazardous materials by using correct procedures.
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Filled out load paperwork and DOT-mandated log books.
- Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
Education
High School Diploma -
Reseda Senior High School
Reseda, CA06.1981
Skills
- Vehicle Maintenance
- Order Verification
- Quality Assurance
- Dispatch Communication
- Cargo Handling
- Mileage Tracking
- Equipment Operation
- Load Balancing
- DOT Compliance
- GPS Navigation
- Local Routes Understanding
- Safe Driving
- Vehicle Inspections
- Roads and Highways Knowledge
- Defensive Driving
- Clean MVR
- Safe Driving Record
- Documentation and Reporting
- Complex Problem-Solving
- Forklift Operations
- Time Management
- Shipping and Packaging
- Clean Driving Record
- Equipment Monitoring
- Vehicle Inspection
- GPS and Route Planning
- Valid Driver's License
- Familiarity With DOT Regulations
- Pre-Trip and Post-Trip Inspections
- Double-Trailer Driving Experience
- Advanced Planning
- Logistics Knowledge
- Time Management Skills
- Freight Expertise
- Punctual and Reliable
- Valid Class A Commercial Driver's License
- Vehicle Cleaning and Maintenance
- Attention to Detail
- Route Logs
- Heavy Lifting
- Heavy Hauling
- Route Management
- Safe Driver Training
Timeline
City Pick up and Delivery Driver
Yellow Freight
07.2003 - 07.2023
High School Diploma -
Reseda Senior High School
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