Experienced Security Supervisor with background in a variety of security settings. Strengths include development and implementation of security policies, procedures, and protocols to ensure safety. Skilled in teamwork, communication, problem-solving, and crisis management. Previous work involvement resulted in improved overall safety measures and decreased incidents.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Security Supervisor/Officer
Allied Universal
Largo, USA
07.2023 - Current
Security Officer with Secret Clearance for Raytheon/Collins Aerospace.
Conduct regular and random patrols throughout buildings, parking areas, and perimeter locations to help to deter unauthorized activity and/or unusual behavior.
Patrolled premises as Command Center Operator, delivering customer service through adherence to security procedures, site-specific policies, and effective emergency response at a government location.
Monitored access points and visitor activity in accordance with site protocols, and assisted with directing staff, visitors, and vendors.
Respond to incidents, disturbances, and/or critical situations in a calm, problem-solving manner, and report observations through appropriate channels.
Documented routine activities and incidents, communicated policy-related concerns to site contacts and Allied Universal leadership, and conducted baggage checks to enhance safety.
Front Loader/Retail Sales/Pro Loader
Lowes Home Improvment
Largo, Florida
11.2024 - 04.2025
Loaded and unloaded trucks with various products, ensuring timely product availability and operational efficiency.
Loaded and unloaded merchandise for efficient inventory management.
Collaborated with team members to enhance loading processes, improving overall workflow.
Communicated with management to address operational needs and concerns, supporting efficient decision-making.
Security Officer
Progressive Insurance
Saint Petersburg, USA
01.2022 - 07.2023
Manages primary incident response to security incidents occurring on Progressive property.
Emergency liaison with internal response and local Law Enforcement and Fire agencies.
Managed alarm systems to ensure operational effectiveness and rapid response to incidents.
Monitored local security systems and implemented response protocols to enhance incident management.
Oversaw security personnel activities to maintain a safe and secure environment.
Manages and triages communications to Security Supervisor or senior security leadership.
Monitors facility access control and CCTV.
Operated security console, monitoring alarms and incidents.
Monitors and supports Progressive policies.
Managed incident reporting and activities, ensuring thorough documentation.
Assist with site evacuations, and severe weather drills.
Agency Services Rep II
American Strategic Insurance
Saint Petersburg, USA
12.2018 - 01.2022
Answer 150+ calls per day from Insurance Agents and Policy Holders in regards to their Homeowner's, Renter's and Condo Insurance.
Addressed customer inquiries regarding insurance policies and claims processes, ensuring clarity and understanding.
Handled complaints professionally, ensuring a positive customer experience.
Coordinated with team members to resolve customer issues, improving service quality and satisfaction.
Educated clients about coverage options and recommended suitable plans.
Revised insurance policies based on client feedback and coverage needs.
Streamlined communication between customers and underwriting departments to expedite approval processes.
Total Access Sales Rep
Airgas USA LLC
Largo, USA
01.2015 - 01.2018
Either met or exceeded goals consistently and exceeded both corporate and regional objectives for profitable sales growth, A/R management, and customer retention in my territory.
Managed sales process, driving profitable growth within assigned territory for existing and new Airgas customers.
Cultivated strong customer relationships, enhancing client satisfaction and loyalty.
Collaborated with team members to identify sales opportunities and develop strategic approaches.
Global Sales Representative
ANVIZ GLOBAL INC
Tampa, USA
01.2013 - 01.2015
Developed and closed new leads while maintaining relationships with nationwide distributors, resellers, and system integrators for biometric and RFID products, access control, time and attendance, and smart lock solutions.
Created biometric solutions that enhanced secure access control systems.
Executed relocation of company headquarters to California to support strategic growth initiatives.
Security Officer- Pinkerton Government Services
HONEYWELL
01.2012 - 01.2014
Safeguarded employees, vendors, customers, contractors, and guests through vigilant security measures.
Executed campus surveillance, roving patrols, command center operations, and Morse Watchmen tours to enhance overall safety.
Ensured compliance by maintaining active secret clearance.
INSIDE SALES ACCOUNT MANAGER
Component Solutions in Time
Largo, USA
01.2010 - 01.2011
Secured new business by engaging with potential C-level customers.
Generated new leads using the internet to identify top executives and decision makers.
Created multiple new "excess" accounts, generating $45K in sales within 2 months.
Performed at 225% of monthly targeted goals while building a substantial pipeline for future business.
Acquired information on hard-to-find parts and structured pricing to maximize sales revenues.
Coordinated the purchase of inventor, ' for resale to other customers.
Leading distributor and service provider for electronic components in Europe, Asia and the United States.
Facilitated company relocation to Boston, ensuring smooth transition of operations.
Security Supervisor/Officer at Buda Security - Brooklyn Museum Jay-Z ExhibitSecurity Supervisor/Officer at Buda Security - Brooklyn Museum Jay-Z Exhibit