Ron Rossman
Lebanon,OH
Summary
Master of Divinity student with hands-on ministry experience, passionate about the mission of Crossroads Church. I am ready to be used in whatever capacity God and Crossroad's leadership may see fit to further the vision of this team!
Skills
- Written and verbal communication
- Teaching
- Volunteer coordination
- Program development
- Compassionate leadership
- Small group facilitation
- Youth and family ministry
Overview
13
13
years of professional experience
Work History
Client Success Executive
Worldpay
Cincinnati, Ohio
12.2021 - Current
- Identify 'pain points' of merchants promptly and efficiently in order to develop a retention plan to retain them.
- Complete rate reviews and cost-savings analysis to reduce merchant processing fees and retain business.
- De-escalate frustrated merchants via the use of disarming language and affable conversation.
Housing Choice Voucher Specialist
Housing Authority
Cortez, Colorado
04.2020 - 11.2021
- Coordinated financial assistance for eligible families, ensuring timely distribution of vouchers.
- Conducted housing quality inspections to ensure compliance with program standards.
Youth Mentoring Case Manager
The Pinon Project
Cortez, Colorado
05.2017 - 04.2020
- Conducted comprehensive client assessments to identify needs and develop personalized care plans.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
Senior Team Leader
Target
Farmington, NM
03.2016 - 05.2017
- Coached, mentored and trained junior team members on their roles and responsibilities.
- Participated in recruitment processes such as interviewing potential candidates.
- Collaborated with other departments to ensure smooth operations of the team.
Youth Pastor
The Oasis
Farmington, NM
01.2015 - 01.2016
- Collaborated with church staff to align youth ministry goals with overall church vision.
- Facilitated weekly youth group meetings, encouraging participation and open dialogue.
- Organized volunteer training sessions to enhance leadership skills among youth leaders.
Youth Pastor
The River Church
Durango, CO
03.2013 - 01.2015
- Developed and executed weekly youth programs for grades 6-12.
- Trained and launched a team of volunteer youth leaders.
- Assisted the pastor in preaching and teaching for Sunday sermons as needed.
- Renovated the youth space as a special project to revitalize outreach potential.
Education
High School Diploma -
Hillsboro High School
Hillsboro05-2006
Diploma - Ministry Studies
Christian Heritage College
Brisbane, Australia11-2007
Bachelor of Science - Biblical Studies
Lancaster Bible College
Lancaster, PA12-2014
Master of Divinity - Biblical Languages
Birmingham Theological Seminary
Distance LearningTimeline
Client Success Executive
Worldpay
12.2021 - Current
Housing Choice Voucher Specialist
Housing Authority
04.2020 - 11.2021
Youth Mentoring Case Manager
The Pinon Project
05.2017 - 04.2020
Senior Team Leader
Target
03.2016 - 05.2017
Youth Pastor
The Oasis
01.2015 - 01.2016
Youth Pastor
The River Church
03.2013 - 01.2015
High School Diploma -
Hillsboro High School
Diploma - Ministry Studies
Christian Heritage College
Bachelor of Science - Biblical Studies
Lancaster Bible College
Master of Divinity - Biblical Languages
Birmingham Theological Seminary