Ron Schmalz
Folsom,LA
Summary
With a proven track record at St. Tammany Parish Sheriff's Office, I excel in emergency response and relationship management, ensuring safety and fostering positive environments. My expertise spans from de-escalation to detailed record-keeping, significantly reducing altercations and enhancing operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Correctional Officer
St. Tammany Parish Sheriff's Office
03.2023 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Maintained detailed records of inmate behavior and activity, contributing to facility security.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
Auto Parts Counterperson
Bill Hood Ford
02.2021 - 02.2023
- Enhanced the reputation of the business by consistently providing exceptional customer service and maintaining in-depth knowledge of products and services offered.
- Handled returns and exchanges professionally, resolving issues efficiently while maintaining high customer satisfaction rates.
- Ensured compliance with company policies and industry regulations regarding the sale, storage, and handling of auto parts.
- Established trust with customers through honest assessments of their vehicle problems and recommending appropriate solutions.
- Utilized company software to process transactions accurately, track inventory levels, and generate sales reports as needed.
- Developed strong relationships with suppliers to secure competitive pricing and timely delivery of auto parts.
- Resolved customer complaints professionally by addressing concerns promptly and offering satisfactory solutions where possible.
- Assisted customers in selecting the most suitable auto parts for their vehicles, ensuring optimal performance and safety.
- Maintained a well-organized and efficient inventory system for easy access and tracking of auto parts.
- Coordinated efforts effectively between service technicians and counter staff to ensure smooth workflow within the facility.
- Managed customer orders from initial inquiry through delivery, ensuring a seamless purchasing experience for clients.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
Hospital Security Officer
West Jefferson Medical Center
10.2020 - 01.2021
- Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
- Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Supported the Hospital''s Lost and Found process by managing the inventory system for lost items within the premises.
- Collaborated with local law enforcement agencies to maintain a secure environment for patients, staff, and visitors.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
Low Voltage Electrician
ParaTech
10.2019 - 01.2021
- Fostered long-term relationships with clients through exceptional service, leading to repeat business and a strong referral network.
- Reduced downtime with prompt diagnosis and repair of faulty electrical components in low voltage systems.
- Worked in homes and small commercial venues to install telecom and security systems.
- Improved customer satisfaction with efficient installation of low-voltage wiring for residential and commercial clients.
- Streamlined workflow by maintaining an organized inventory of tools, materials, and equipment.
- Enhanced system performance by troubleshooting and repairing low voltage electrical systems.
- Maintained fire alarm and security systems by trimming and installing wires.
- Maintained a safe work environment through adherence to OSHA regulations and guidelines during installations and repairs.
- Managed workload effectively by prioritizing tasks, meeting deadlines, and consistently delivering high-quality results on time and within budget.
- Proactively identified potential issues within existing installations allowing timely resolution before becoming critical problems.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
Education
High School Diploma -
Chalmette High School
Chalmette, LA05-2018
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Restraint techniques
- Trained in defensive tactics
- Relationship building and management
- Cultural sensitivity
- Hardworking
- Detail oriented
- Accepts constructive criticism
Certification
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Taser Certification
- OC Spray Certification
- POST 3 Certification
- Use of Force Training
- Defensive Tactics
Timeline
Correctional Officer
St. Tammany Parish Sheriff's Office
03.2023 - Current
Auto Parts Counterperson
Bill Hood Ford
02.2021 - 02.2023
Hospital Security Officer
West Jefferson Medical Center
10.2020 - 01.2021
Low Voltage Electrician
ParaTech
10.2019 - 01.2021
- Prison Rape Elimination Act (PREA) Standards Training Certificate - National PREA Resource Center.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- Taser Certification
- OC Spray Certification
- POST 3 Certification
- Use of Force Training
- Defensive Tactics
High School Diploma -
Chalmette High School
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