Ron Snekenberg Jr.
Danbury,CT
Summary
Expertise in insurance verification and patient billing, combined with exceptional communication skills, improves patient satisfaction. Demonstrating a strong work ethic and the ability to adapt, excel in both team and independent roles.
Dedicated and experienced Physical Therapy Office Manager with 28 years of expertise in medical billing, accounts receivable, scheduling, insurance benefit verification, and authorizations. Highly skilled in managing daily operations and ensuring efficient office workflow to enhance patient experience. Proven track record of maintaining accurate financial records and optimizing administrative processes.
Overview
45
45
years of professional experience
Work History
Office Manager, Medical Biller
Physical Therapy & Rehabilitation Center
09.1996 - Current
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records for over 1100 patients.
- Conducted regular audits of billing records to ensure accuracy and completeness, enhancing overall financial performance for the practice.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Adhered to established standards to safeguard patients' health information.
- Liaised between patients, insurance companies, and billing office.
- Verified insurance of patients to determine eligibility.
- Supported efficient scheduling practices f by verifying patient eligibility and coverage prior to appointments.
- Assisted patients in understanding insurance benefits, leading to a positive experience during their visit.
- Implemented quality control measures to identify potential errors before submitting claims, reducing rejections significantly.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
- Responded to patient concerns and questions on daily basis.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Manager
McDonald's
06.1979 - 10.1994
Education
Bachelor of Arts - English Literature
Bernard Baruch College
55 Lexington Ave, New York, NY06-1984
Skills
- Insurance Claims and Billing
- Electronic and Paper Claims Processing
- Insurance Verification/ Authorizations
- Patient Billing/ Education of Benefits
- Customer Service
- Billing and Collection Procedures
- Accounts Receivable
- CMS-1500 Billing Forms
- Claims review
- Worker's Compensation Knowledge
Timeline
Office Manager, Medical Biller
Physical Therapy & Rehabilitation Center
09.1996 - Current
Manager
McDonald's
06.1979 - 10.1994
Bachelor of Arts - English Literature
Bernard Baruch College
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