Ronald Spicer

Managed logistics and supply chain operations for an eCommerce brand, supporting multi-vendor coordination and cost controls.

• Introduced fulfillment process improvements that cut operating costs by 20% and improved delivery timelines.
• Oversaw vendor communication, supply tracking, and reporting to support business scalability.
• Collaborated on contract alignment, audit tracking, and logistics strategy with executive leadership.

Supported integrated workplace services for Google’s 14,000-employee NYC campus in coordination with JLL site teams.

• Managed supply cabinet operations across multiple sites, including product procurement, vendor coordination, and inventory control.
• Reduced supply program costs by 25% and service resolution time by 50% through vendor optimization and operational improvements.
• Oversaw cabinet readiness for site expansions and special projects, ensuring compliance with JLL's operational standards.
• Participated in space readiness, vendor dispatch, and SLA tracking, supporting audits and workplace KPIs.
• Coordinated with JLL stakeholders to maintain service quality and rapid issue response.

Oversaw operations and facility maintenance for a busy 11,000 sq. ft. retail store, focusing on compliance, vendor management, and team supervision.

• Supervised a 15-person team and managed scheduling, facilities issues, and safety inspections.
• Implemented a proactive maintenance plan that reduced downtime and increased issue resolution speed by 30%.
• Tracked vendor performance and coordinated preventive maintenance to meet corporate compliance standards.
• Supported supply tracking and capital improvements within budget guidelines.

Delivered relocation and facilities support services across commercial office environments.

• Managed internal move logistics, event setup, and service desk operations across multiple departments.
• Maintained a 95%+ resolution rate on workplace service requests while supporting AV and space planning needs.
• Coordinated vendor access, tracked asset movement, and ensured on-time readiness for office transitions.