Summary
Overview
Work History
Education
Skills
Hobbies
Reference
Timeline
Generic

Ronald Sterns II

Summary

Over my lifetime I have been fortunate to be able to pickup many skills. Learned from Career professionals, Co-workers, Friends, and Family that I feel meet the qualifications you are looking for. Starting from childhood growing up in a DIY focused family. We designed and built anything from chicken houses and decks to home additions and out buildings. Being around that atmosphere not only taught me my construction knowledge, but also my self-educational skills. it also served as a good environment to learn how to adapt to unseen circumstances and a strong work ethic. They have served as a sturdy base to build off of at any career level for me. From my time at McDonald's sharpening my customer service skills. Then working commercial construction getting an in depth hands on experience with the large scale projects. Finally finding a rewarding career in Agricultural Irrigation. Learning a bulk of my business skills, as well as In-depth electrical knowledge and trouble shooting skills. I have had the opportunity to make many strong customer bonds in the agricultural community and been able to work myself towards one of the top irrigation techs in the area.

Overview

17
17
years of professional experience

Work History

Service Manager/Sales Representative

Akrs Equipment Valley Branch
01.2022 - Current
  • Handled sales paperwork and billing, also oversee project labor totals and allowed time to each project and sales stock numbers.
  • Troubleshot sales and service operations to increase profitability and service effectiveness.
  • Answered in-depth questions about company offerings, service policies, invoicing, warranty policies and timelines.
  • Called on existing accounts to keep up with satisfactory experiences, stay ahead of sales demands, collect customer information and Thank them for their business.
  • Learned multiple operating systems to complete Service tickets, invoicing, logged sales calls, blueprinting projects, labor and material estimating tasks.
  • Many other responsibilities included in running the irrigation service department smoothly and effectively.

Owner/Operator

Max Yield Irrigation
04.2021 - 01.2022
  • Managed day-to-day and month-to-month business operations.
  • Worked with business partner to create business plans and rode maps for business growth navigation.
  • Consulted with customers to assess needs and propose solutions.
  • Ran lead service and repair of irrigation pivots, both electrical and hydraulic.
  • Established foundation for smooth business operations and adaptable for future growth.
  • Evaluated suppliers to maintain cost, supply, and quality.
  • Many other responsibilities related to efficiently running business, maintaining customer relations, and effectively completing the work.

Service Technician/Parts Manager/Store Manager

Kracl Irrigation
01.2020 - 04.2021


  • Started as a service tech with no electrical or pivot experience, learned the systems and trouble shooting. When I left the company I did so as their lead service tech for multiple years.
  • I was the parts manager soley for a couple years, then ran double duty for a long period as parts manager and lead service tech.
  • As parts manager duties included: Staying on top of Inventory,warranty claims, taking service calls and distributing to techs, reorganized entire parts department, also made the morning coffee.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised and trained staff on product knowledge, customer service and pricing.
  • Lead service tech duties included the trouble shooting, repair, service, and structural repair of irrigation pivots. Using many types of electrical tools, electrical schematics, machinery and a self teaching mindset.

Laborer

Ayars & Ayars
06.2011 - 12.2011
  • Worked alongside team to accomplish work goals according to schedule.
  • Understood and followed verbal and written instructions to complete work correctly.
  • Main crew I was apart of was the concrete crew. We prepped site projects, put up forms, poured anything from concrete patios to footings for large commercial buildings
  • I also was apart of their service crew, we completed any smaller construction jobs. For example small concrete pours, small building construction, small metal building construction, tile work, etc.
  • I did help with their metal crew too. They mainly did any metal building construction of any size.

Food Service Worker

Mcdonald's
10.2010 - 05.2011
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Made a mean Big Mac

Food Service Worker

McDonald's
09.2006 - 05.2010
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Gained Crew Chief status while here

Education

No Degree - Building Construction Technology

Southeast Community College
Milford, NE

High School Diploma -

O'Neill Public Schools
O'Neill, NE
05.2010

Skills

  • Calm and Professional Under Pressure
  • Learn new programs with ease, usually just need shown once
  • Self-educating
  • In-depth construction knowledge
  • Customer relations
  • Creative Designing
  • Math
  • Keeping Deadlines

Hobbies

I have continued my families traditions of being a DIY household. I have done several personal projects including: Multiple large home remodels, Large 2 bedroom and washroom home addition, several garage additions, Decks, etc. I do all the design draft work, estimating, labor and enjoying of my projects. I am currently starting draft work on a home I am intending on building, using storage containers as the base material. I also enjoy smaller scale wood and metal working. I do enjoy gaming and creating formula sheets to keep track of personal data, Goals and project estimating. I like to tinker and build things, once the work space is available my son and older daughter have plans to design and build our own go-kart.


Reference

Matt Murphy- (605)830-5133 Co-Worker at Kracl Irrigation, has helped me with many construction projects- Currently still working at Kracl Irrigation

Sean Dunn- (402)929-3001 Co-Worker at Kracl Irrigation- Currently still working for Kracl Irrigation

Jodi Poessnecker- (402)340-2126- Aunt- Dispatcher for Graber Trucking

Dawson Winsor- (402)340-4023- Business partner, has helped me with many construction projects, Co-worker at Kracl Irrigation, was one of my wrestlers when I coached highschool wrestling- Currently still owner/operator of Max Yield Irrigation

Mark Pribil- (402)340-2830- Customer of both Kracl Irrigation and Max Yield Irrigation

Brittani Paxton- (402)661-9970- Ex Wife- Was apart of all our projects to our homes- Currently working at district table and tap, Owner of Sincerely B Photography

Timeline

Service Manager/Sales Representative

Akrs Equipment Valley Branch
01.2022 - Current

Owner/Operator

Max Yield Irrigation
04.2021 - 01.2022

Service Technician/Parts Manager/Store Manager

Kracl Irrigation
01.2020 - 04.2021

Laborer

Ayars & Ayars
06.2011 - 12.2011

Food Service Worker

Mcdonald's
10.2010 - 05.2011

Food Service Worker

McDonald's
09.2006 - 05.2010

No Degree - Building Construction Technology

Southeast Community College

High School Diploma -

O'Neill Public Schools
Ronald Sterns II