Strategic and results-driven logistics executive with 20+ years of experience leading high-performance teams, launching new markets, and delivering multimillion-dollar growth in the time-critical logistics, automotive, aerospace, and freight-forwarding sectors. Proven ability to build organizations from the ground up, drive operational excellence, and strengthen customer relationships across global supply chains. Recognized for leadership, crisis management, and creating scalable logistics solutions in fast-paced, high-stakes environments.
Overview
2027
2027
years of professional experience
Work History
Country Manager
EAS International
Phoenix, AZ, USA
01.2024 - Current
Founded and developed EAS USA as a new strategic market within the global EAS International network. Accountable for full P&L, commercial strategy, team expansion, certification, and airline/vendor relations for North American operations.
Key Achievements:
Built EAS USA from the ground up, growing from zero revenue to $7M annually within the first two years.
Relocated operations from Phoenix to Chicago to capitalize on ORD’s competitive airfreight infrastructure, accelerating customer acquisition and transit performance.
Expanded from a single-person startup to a team of seven certified logistics specialists serving urgent supply chains for automotive and aerospace clients.
Developed and implemented SOPs for major AOG client, securing a long-term, high-value contract.
Oversaw successful completion of IAC Certification and managing the company’s IATA accreditation process.
Built national and global relationships with airlines, service partners, and vendors to support 24/7 time-critical operations.
Global Account Manager
BTX Global Logistics
San Diego, CA, USA
01.2021 - 01.2024
Led acquisition and retention of global accounts across air, ocean, ground, and time-critical services. Managed customer strategy, implementation, and operational performance for high-visibility domestic and international clients.
Key Achievements:
Delivered consistent monthly revenue of $180K – $250K with an average 27% gross profit.
Designed and executed SOPs for aerospace, medical, and event-critical shipments under tight timelines.
Increased customer retention and profitability through improved service models and relationship management.
Expanded accounts by identifying opportunities for express, charter, and project-based transport solutions.
CEO / Managing Director
SoCal Expedited Services
Escondido, CA, USA
01.2017 - 01.2021
Oversaw all strategic, financial, operational, and business development functions for a regional expedited transport company specializing in time-critical deliveries for corporate clients and large-scale events.
Key Achievements:
Increased annual revenue by $150K in first 12 months through targeted service expansions.
Managed fleet operations, compliance, CHP inspections, and 3PL partnerships.
Coordinated time-critical deliveries for concerts, trade shows, and sporting events with zero service failures.
Developed SOPs and safety protocols to ensure consistent on-time performance.
Station Manager
AIT Worldwide Logistics, EXEL Global Logistics
Managed station operations, budgeting, staff leadership, and key customer accounts.
Franchise Owner / CEO | Service By Air – (Location)
Oversaw all sales, operations, and customer service for expedited and international freight services.
Built and managed profit centers, vendor networks, and customer portfolios.
Coordinated logistics processes, optimizing routing and reducing transit times.
Managed daily operations, ensuring on-time delivery and adherence to service standards.
Oversaw inventory management, maintaining accuracy and efficiency in stock levels.
Trained staff on safety protocols and operational procedures, enhancing team performance.
Analyzed operational data to identify trends and drive continuous improvement initiatives.
Developed strategic partnerships with carriers to improve service offerings and reliability.
Led cross-functional teams in implementing technology solutions for logistics tracking systems.
Streamlined communication channels between departments, fostering collaboration and information sharing.
Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
Enhanced employee performance by providing ongoing training, coaching, and feedback.
Boosted customer satisfaction ratings by consistently delivering high-quality services and resolving complaints in a timely manner.
Improved station efficiency by implementing new operational strategies and streamlining processes.
Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
Reduced operating costs through effective budgeting and expense management.
Fostered a culture of continuous improvement by encouraging staff to identify and address opportunities for process optimization.
Education
B.A. - Behavioral Sciences
National University
07-1992
Skills
P&L Management
Market Expansion
Time-Critical Logistics (OBC/NFO/AOG)
Automotive Line
Down
Global Operations
Team Leadership
Key Account Development
Strategic Partnerships
Process Optimization
Customer Experience
Freight Management Systems
TMS Platforms
Airline Booking Systems
CRM Tools
Microsoft Office
Process Mapping
KPI Tracking
Compliance & Quality Systems
FMSCA and DOT Compliant
Freight Forwarding Operations, sales and Management
Operations management
Work planning
Team development
Team oversight
Airline operations
Staff scheduling
Accomplishments
Succeeded in multiple start ups. EXEL NAL, Service By Air and EAS USA
Applied and received IAC certification
Veroot Trained
TSA, DOT and FMSCA Compliant
Earned multiple corporate awards, including Station of the Year and Most Improved Station at AIT, plus seven performance awards at MACH 1.