Ron Washington
Riverside,CA
Summary
Dynamic leader with a proven track record at JW & JW Inc, excelling in operations management and customer relations. Spearheaded initiatives that significantly enhanced operational efficiency and client satisfaction. Skilled in marketing and staff management, adept at building high-performing teams and fostering strong client relationships for sustained business growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
40
40
years of professional experience
Work History
Owner
JW & JW Inc
01.2015 - 10.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Part Owner
JM Associates
10.1996 - 11.2010
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.
- Championed continuous improvement initiatives that led to enhanced operational efficiency and overall cost reduction in the organization.
Branch Sales Manager
Financial. Collection Agency
04.1983 - 07.1996
- Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
- Coached and mentored sales team members to enhance individual performance, ultimately contributing to the overall success of the branch.
- Managed branch sales, customer service, finances and recordkeeping.
- Set clear performance goals for the sales team, providing regular feedback on progress toward targets while offering support where needed.
- Managed budgets effectively by monitoring expenses closely against projected income streams, ensuring financial stability for the branch at all times.
Education
Bachelor of Science - Business Administration And Management
Chadron State College
Chadron, NE09.1981
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Operations Management
- Staff Management
- Marketing
Timeline
Owner
JW & JW Inc
01.2015 - 10.2022
Part Owner
JM Associates
10.1996 - 11.2010
Branch Sales Manager
Financial. Collection Agency
04.1983 - 07.1996
Bachelor of Science - Business Administration And Management
Chadron State College
Similar Profiles
Jack FeeneyJack Feeney
Valet at JW Marriott HotelValet at JW Marriott Hotel
Gavin ElsholzGavin Elsholz
Electrician at JW ElectricElectrician at JW Electric
Grace NicholsGrace Nichols
Bell Attendant at JW Marriott San Antonio Hill Country Resort & SpaBell Attendant at JW Marriott San Antonio Hill Country Resort & Spa