Ron Wylder
Beaverton,OR
Summary
A top-performing Retail Manager specializing in the sports and outdoor industry. I possess strong expertise in team management, store merchandising, vendor management, and leading and overseeing trainings. Highly accomplished in store management and ability to build and maintain relationships. Maintain consistent ranking in the top percent of company salespeople. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
29
29
years of professional experience
Work History
General-Manager
MICHAEL’S ARTS AND CRAFTS
01.2012 - Current
- Responsible for 45 employees, store layout, seasonal moves, P&L, budgets and all HR activities
- Coaching, training, hiring and driving staff to improved results
- Running contests, supporting company and assuring staff full communication and direction
- Oversee freight process and POP set up and placement
- Store is on track for 9.8% increase in 2014, 5.4 % increase in custom framing business and number one in sales increase in the district in floral design and sales.
Co-Owner
Thursday Night Motocross
04.2005 - Current
- Promote motocross events at Portland International Raceway
- Organize weekly events including setting and upholding procedures for the track and park within the industries guidelines
- Utilize marketing tools to increase attendance and reach target demographic, developing a more family friendly environment
- Research and partner with new sponsors to improve the facility and atmosphere at events
- Manage staff and develop teamwork amongst each other by improving communication with continued increase in customer traffic.
General Manager
Joe's Sporting Goods
01.1997 - 01.2009
- Responsible for 60 plus employees, store events, financial reports, budgets and all HR activities
- Coach, develop, mentor, and motivate sales teams, maintaining appropriate staffing levels and bench strength in order to plan growth opportunities
- Increased store sales from $8.1M to $11.4M in sales resulting in the fifth largest in the companies’ history
- Improved store sales to $980K over previous year sales with a $415K over store goal
- Received store manager award, 1 of 9 awards out of 29 stores
- Led the store in contests, boosting the morale, positive energy and following company policies
- Implemented and demonstrated guidelines to successfully control employee turnover.
Assistant Store Manager
Joes Sporting Goods
07.1996 - 01.1997
- Managed all aspects of the payroll process, budgets, interviews, hiring, discipline, terminations, store promotions, presentation and setting the standard for customer service
- Built the 16th store, trained all staff, negotiated wages and set up store operations, files and procedures.
Training Specialist
G. I. Joes Sports And Auto
01.1996 - 07.1996
- Provided sales training to 50 – 60 employees storewide
- Developed and enhanced levels of service by teaching proper sales and upselling techniques
- Scheduled classes and properly documented all training for employee files.
Sales Associate
G. I. Joes Sports And Auto
01.1995 - 06.1996
- Hired as seasonal part time employee to assist in sales and recovery at the Hayden Meadows G.I
- Joe’s store
- Transitioned into full time position as athletic sales associate responsible for customer service, recovery, department freight and basic presentation.
Department Manager
G. I. Joes Sports And Auto
06.1995 - 01.1996
- Managed the store’s athletic department
- Supervised 4-8 employees including hiring, training, coaching and discipline of employees
- Responsible for department presentations and following store/company policies and procedures including store safe counting and balancing.
Education
High School Diploma -
Cleveland High
Portland ORSkills
- Customer Service
- Logistics
- Strategic Planning
- Budgeting
- Merchandising
- Marketing and Sales
- Front Line Leadership
- Inventory Control
- Operational Management
- Employee Development
- Team Supervision
- Vendor Management
Training And Professional Development
- Employee of the Month committee (2004-2008)
- Sales Manager Group interview committee (2005-2008)
- Hyster certified (2002)
- Leader Development Lab Instructor Assistant. Turbo Management (2001)
- Oregon Employment HR Laws (2001)
- Hostile environment Training (2001)
Golf, Motocross, Mt Biking Camping and anything outdoors
Just need to be active and prefer outdoors. I have raced motocross most of my life and played golf as well. Have taken up Mt biking and always a good camp site for down time. Ideal vacation spot would be tropical.
Timeline
General-Manager
MICHAEL’S ARTS AND CRAFTS
01.2012 - Current
Co-Owner
Thursday Night Motocross
04.2005 - Current
General Manager
Joe's Sporting Goods
01.1997 - 01.2009
Assistant Store Manager
Joes Sporting Goods
07.1996 - 01.1997
Training Specialist
G. I. Joes Sports And Auto
01.1996 - 07.1996
Department Manager
G. I. Joes Sports And Auto
06.1995 - 01.1996
Sales Associate
G. I. Joes Sports And Auto
01.1995 - 06.1996
High School Diploma -
Cleveland High
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