Ronal Florez
Sunnyside,NY
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
19
19
years of professional experience
2
2
Certification
Work History
Handyman Helper
MF Deliveries/Handyman Service
01.2023 - Current
- Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
- Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
- Supported customer relations by providing clear communication regarding project updates and estimated completion times.
- Upheld a professional demeanor when interacting with clients leading to strong rapport building.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
- Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
- Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
- Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
- Performed basic electrical tasks, contributing to the successful completion of various repair projects.
- Enhanced safety measures by promptly reporting any hazards or concerns to the lead handyman.
- Streamlined workflow processes through proper tool organization, enabling faster task completion without sacrificing quality standards.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Performed basic electrical work and plumbing repairs such as installing new toilets, removing electrical wires, unclogging drains, and maintaining gutters.
- Assembled and installed new furniture for client's living room to improve comfort and and functionality.
- Painted walls, ceilings and other surfaces.
- Operated variety of power tools and hand tools.
- Followed safety protocols on job sites.
- Set up ladders and other access equipment.
- Cleaned and lubricated components to maintain optimal performance.
- Diagnosed problems with electrical systems and rewired components to restore safe flow of electricity.
Retail Sales Associate
Gracious Home
01.2006 - 01.2007
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Greeted customers and provided outstanding customer service.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
- Provided exceptional customer service, leading to repeat store visits and enhanced customer loyalty.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Participated in periodic inventory counts to maintain accurate stock levels.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Coordinated with stock team to expedite restocking of high-demand items.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Supported store management in planning and executing seasonal promotions and sales events.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
Skills
- Power tool operation
- Drywall installation
- Light fixture installation
- Painting proficiency
- Door installation
- Repair work
- Painting
- Pressure washing
- Household repairs
- Verbal and written communication
- Indoor and outdoor painting
- Drywalling
Certification
- Home Health Aide (HHA) Certification (Home Care Registry #01126229)
- NYSDEC Pesticide Certification Eligibility Course (#NY-24-430666)
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Handyman Helper
MF Deliveries/Handyman Service
01.2023 - Current
Retail Sales Associate
Gracious Home
01.2006 - 01.2007
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