Ronal Solano

Job Title: CNC Bender Operator Employer: Cleer Vision Tempered Glass Location: Elkhart, IN Start Date: December 2023 Currently Employed: No

Responsibilities and Achievements: • Operate CNC bending machinery to accurately shape frames for RV windows, ensuring efficiency and safety throughout the process. • Maintain strict adherence to safety protocols and company standards during production operations. • Collaborate with team members to streamline workflow, reduce downtime, and meet production goals. • Conduct routine quality checks and inspections to maintain high product standards. • Train and mentor junior staff on equipment operation, safety practices, and production protocols. • Troubleshoot equipment issues promptly, minimizing operational disruptions and maximizing uptime. • Document production metrics and material usage to aid in process improvement and reporting. • Demonstrate strong work ethic by consistently meeting production targets and adapting effectively to changing priorities.

• Managed inventory levels to ensure adequate stock of automotive parts.
• Assisted customers in selecting appropriate parts based on vehicle specifications.
• Processed customer orders efficiently using point-of-sale systems.
• Collaborated with suppliers to source high-quality automotive components.
• Conducted regular audits to maintain accurate inventory records.
• Provided technical support and guidance for troubleshooting automotive issues.
• Issued parts to technicians to complete customers' repairs.
• Enhanced sales performance with personalized customer service and in-depth knowledge of products.

Key Holder
Advance Auto Parts, Elkhart, IN
February 2023 – December 2023

• Managed cash handling responsibilities, accurately opening and closing the store each day.

• Provided expert assistance to customers seeking car parts, helping them find the right products and ensuring a positive experience.

• Leveraged four years of customer service experience to build rapport and resolve inquiries efficiently.

• Oversaw daily store operations, maintained organized displays, and ensured compliance with company policies.

• Supported team members by delegating tasks and offering training on customer service best practices.

• Maintained detailed records for inventory and financial transactions, contributing to store profitability and minimizing discrepancies.

4+ years of dedicated customer service experience, consistently delivering excellent support and satisfaction.