RONALD ATULINDA
Doha,DA
Summary
Highly motivated and experienced hospitality professional seeking the Café Attendant position with Viking, aiming to leverage my extensive background in food and beverage operations to enhance guest satisfaction and uphold Viking’s STAR Service Standards.
Overview
3
3
years of professional experience
Work History
Barista/Cashier
Mirage Grill & Diner by Vistas Global, USA ARMY BASE
Doha
10.2023 - Current
- Ensured high production, productivity, quality, and guest-service standards
- Maintained cleanliness and stock of supplies, adhering to health and safety regulations
- Supported a guest-oriented service culture, enhancing guest satisfaction.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Barista/Cashier
Simit Sarayi
Qatar
01.2021 - 08.2023
- Provided exemplary guest service, preparing orders in a professional manner
- Actively contributed to team efforts, achieving common goals
- Maintained high cleanliness and hygiene standards, in line with Public Health Policies.
Waiter
Umami Burger
Doha
- Delivered high-quality guest service in a fast-paced environment
- Assisted in maintaining buffet services and ensured the cleanliness of work areas
- Supported team members, improving overall service efficiency.
- Presented food and beverages to guests at tables.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Developed positive relationships with regular customers through friendly conversation.
- Followed all safety and sanitation regulations when handling food or drinks.
- Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Education
Food Handler
SERVSAFE-National Restaurant Association
12-2023
IOSH Managing Safely -
Doha Industrial Safety Services
Craft Certificate in Motor Vehicle Mechanics -
Nile Vocational Institute
Uganda Certificate of Education -
Kantare Senior Secondary School
Skills
- Proven ability to work independently and in a team, within high-standard hospitality environments
- Excellent communication skills in English, with a guest-focused, service-oriented personality
- Physical fitness, capable of carrying heavy items and standing for prolonged periods
- Strong adherence to Public Health Policies and impeccable hygiene standards
- Flexible, stress-resistant, and committed with an exceptional work ethic
- Tea Expertise
- Up-Selling
- Cash Handling
- Food Running
- Coffee Expertise
- POS Systems
- Conversant in English language
- Product Displays
Additional Qualifications
- Experienced in food and beverage operations, with a passion for excellence in guest service.
- Knowledgeable about safety & security procedures, including fire prevention and evacuation exercises.
- Willingness to assist in other departments and perform additional duties as needed.
Timeline
Barista/Cashier
Mirage Grill & Diner by Vistas Global, USA ARMY BASE
10.2023 - Current
Barista/Cashier
Simit Sarayi
01.2021 - 08.2023
Waiter
Umami Burger
Food Handler
SERVSAFE-National Restaurant Association
IOSH Managing Safely -
Doha Industrial Safety Services
Craft Certificate in Motor Vehicle Mechanics -
Nile Vocational Institute
Uganda Certificate of Education -
Kantare Senior Secondary School