Dynamic Assistant Warehouse Manager at Genuine Parts Company - NAPA with expertise in inventory management and team leadership. Achieved a 30% increase in warehouse efficiency through strategic logistics coordination and strong communication skills. Proficient in optimizing supply chain operations and nurturing customer relationships, showcasing a solid record of problem-solving and operational excellence. Dedicated to continuous improvement and enhancing overall performance within the organization.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Warehouse Manager
Genuine Parts Company - NAPA
Nitro, WV
05.2024 - 12.2024
Provided information to shipping and receiving personnel regarding inventory stock.
Consistently met company and department objectives within budget and time constraints.
Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
Operated forklifts to fill or empty overhead spaces.
Assisted with troubleshooting any technical issues that arose during operations.
Provided training on proper use of equipment and safety protocols.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Prepared inventory for shipment by attaching tags and labels.
Generated warehouse shipping documents, packing lists and invoices.
Developed and documented standard and emergency operating procedures for receiving and shipping products or materials.
Implemented and planned warehouse safety and security programs and activities.
Supervised a team of employees working in the warehouse area.
Oversaw the loading and unloading of incoming and outgoing shipments.
Lead Delivery Driver
Infinity
Charleston, WV
08.2018 - 05.2024
Checked loads against shipping papers to verify contents and identify special handling requirements.
Ensured that all goods were delivered safely and securely in accordance with company policies and procedures.
Handled merchandise in accordance with product handling standards.
Reviewed delivery documents and orders and reported errors to supervisor.
Reviewed and verified invoices and purchase requests to confirm accuracy.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Loaded and unloaded vehicles at distribution center and delivery address.
Transported and safely delivered items to prevent damage or loss.
Ensured proper handling techniques for fragile items being transported in order to prevent damage during transit.
Maintained accurate records of all deliveries, including tracking information and signatures from recipients.
Delivery Driver
Papa John's Pizza
Cross Lanes, WV
06.2017 - 08.2018
Handled customer food orders via phone.
Executed food preparation for customer orders.
Ensured timely delivery of meals to homes and businesses.
Checked orders for correctness prior to delivery.
Managed the processing of payments.
Store Supervisor /Assistant Area Manager
Taco Bell
Cross Lanes, WV
03.2013 - 05.2017
Determined complete order accuracy by examining merchandise to verify price and quantity.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Maintained updated records on product deliveries, returns, damages.
Managed daily operations, client relations and IT.
Monitored stock levels and identified ordering needs.
Scheduled staff shifts to ensure adequate coverage during peak hours.
Assigned tasks to staff according to workload requirements.
Maintained accurate records of daily transactions using computer software programs.
Audited incoming shipments against purchase orders to verify accuracy and quality standards are met.
Enforced safety protocols at all times while managing store operations.
Answered customer queries and complaints and provided prompt solutions.
Created successful plans to maximize profits and reduce loss.
Used Point of Sale register system to complete transactions.
Organized training sessions for new employees on best practices in order fulfillment processes.
Trained, managed and motivated employees to promote professional skill development.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Dealt with customer complaints and rectified product and service issues.
Directed and supervised staff performance.
Evaluated store performance and incorporated feedback to implement improvement plans.
Counted and balanced registers.
Delegated work to staff, setting priorities and goals.
Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
Supervised work of cashiers, training new team members and monitoring performance.
Assistant General Manager
McDonald's
South Charleston, WV
01.2009 - 05.2013
Oversaw facility maintenance and repairs to ensure a high standard of presentation.
Participated in recruitment, interviewing, and hiring processes to build a strong team.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Assisted in the recruitment process by conducting interviews with prospective candidates.
Delegated work to staff, setting priorities and goals.
Managed team schedules, delegations, and performance evaluations to optimize productivity.
Coordinated with the General Manager to develop and implement strategic plans.
Skills
Inventory management
Forklift operation
Warehouse safety
Shipping documentation
Standard operating procedures
Logistics coordination
Team supervision
Customer relationship management
Performance evaluation
Supply chain optimization
Problem solving
Employee training
Attention to detail
Effective communication
Workplace safety
Time management
Scheduling expertise
Shipping and receiving
Warehouse operations
Load planning
Stock control
Waste reduction
Budget controls
Skilled in computer troubleshooting
Inventory and stocking
Loading and unloading
Daily cycle counting
Team coaching
Safety standards
Delegating work
Employee team supervision
Verbal and written communication
Database documentation
Workflow coordination
Affiliations
I enjoy building gaming computers for friends and family
Spending time with my kids and wife going on different adventures together from gaming to hiking and fishing
Accomplishments
Taco bell shift manager for the year for the east division in 2015.
Strategic Business Transformation Manager at Genuine Parts Company /NAPA Auto PartsStrategic Business Transformation Manager at Genuine Parts Company /NAPA Auto Parts
Assistant store manger at Genuine Parts Company (Napa Auto Parts Corporate stores)Assistant store manger at Genuine Parts Company (Napa Auto Parts Corporate stores)