Ronald Ballet
Nashville,TN
Summary
Proven leader and skilled cook, adept in kitchen management and meal preparation, honed at Green Hills Center. Excelled in reducing waste and enhancing team productivity by fostering a collaborative environment. Demonstrated mastery in sanitation procedures and nutrition knowledge, contributing to significant quality improvements.
Overview
29
29
years of professional experience
Work History
Cook Shift Leader
Green Hills Center
06.2023 - Current
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Placed orders to restock items before supplies ran out.
Team Leader
CEVA Logistics Inc.
12.2019 - 06.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Promoted high standerds through personal example to help each member understand expected behavious and standards.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
Driver Technician
MEDIC TRANSPORTATION
07.2015 - 12.2019
- Maintained a clean driving record, adhering to all traffic laws and regulations.
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Reduced fuel consumption with careful route planning and efficient driving techniques.
- Checked orders and routes before setting off on deliveries.
- Utilized GPS systems effectively for accurate navigation in unfamiliar areas.
- Assisted in training new employees on company policies, safety procedures, and equipment operation.
- Improved safety and efficiency by conducting thorough vehicle inspections and maintenance.
- Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
- Provided exceptional customer service through timely deliveries and professional communication.
- Collaborated with dispatchers for optimal routing and delivery schedules to meet daily objectives.
- Inspected Type equipment before and after deliveries to identify damage.
- Demonstrated knowledge of DOT regulations by passing regular safety inspectionsaudits.
- Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
- Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.
- Planned most efficient routes for deliveries.
- Developed strong relationships with clients to foster loyalty and increase repeat business.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Fastened chains, straps, covers, and binders to secure load during transit.
Captain Waiter
Nashville City Club
12.1995 - 07.2017
- Showed high-level understanding of fine dining standards and practices.
- Trained new hires on restaurant policies, menu offerings, and service techniques for seamless integration into the team.
- Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
- Completed restaurant opening and closing functions that included POS report generation.
- Demonstrated adaptability during busy shifts by supporting other roles within the restaurant as needed.
- Contributed to successful private events by collaborating with event planners on menu selections, seating arrangements, and timeline coordination.
- Implemented upselling strategies that contributed to increased average check size per guest.
- Maintained updated inventory of alcoholic beverages and serving supplies.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
- Monitored staff performance to ensure consistent excellence in service delivery.
- Coordinated with bar staff for timely preparation and delivery of drinks to diners'' tables.
- Streamlined table turnover process for increased efficiency and revenue generation.
- Mentored junior waitstaff members through constructive feedback sessions aimed at improving their service skills over time.
- Maintained cleanliness and organization in all front-of-house areas, contributing to an inviting atmosphere for guests.
- Monitored dining areas' cleanliness and safety and quickly addressed emerging issues.
- Assisted in inventory management by tracking supplies and placing orders as needed.
- Served as a liaison between kitchen staff and guests, communicating special requests or allergy concerns effectively.
- Coordinated foodservice operations between kitchen staff and dining room servers.
- Developed rapport with regular patrons, fostering loyalty and repeat business.
Education
John Ehret High School
Marrero, LADiploma -
Orleans Regional Security Institute
New Orleans, LA02.1986
Skills
- Cooking techniques
- Food Storage
- Meal Preparation
- Knife Skills
- Recipe creation
- Kitchen Management
- Nutrition knowledge
- Food pairing
- Sanitation Procedures
- Menu Planning
- Food presentation
- Sauce making
- Waste Reduction
Timeline
Cook Shift Leader
Green Hills Center
06.2023 - Current
Team Leader
CEVA Logistics Inc.
12.2019 - 06.2023
Driver Technician
MEDIC TRANSPORTATION
07.2015 - 12.2019
Captain Waiter
Nashville City Club
12.1995 - 07.2017
John Ehret High School
Diploma -
Orleans Regional Security Institute
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