Ronald Bowers
Austintown,OH
Summary
Operations Manager with a proven track record at Tecnocap LLC., excelling in employee training and strategic planning. Enhanced productivity through effective staff management and conflict resolution, while implementing quality control systems that improved product consistency. Committed to fostering a safe and motivated workplace, driving continuous improvement initiatives.
As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
28
28
years of professional experience
Work History
Shift Supervisor
Tecnocap LLC
03.2016 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed shop opening and closing procedures and balanced workflow.
- Responded to and resolved employees and managements questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enforced company policies and regulations with employees.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
- Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
- Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Supervised ongoing daily production phases.
- Oversaw loading and unloading of packages in warehouse.
- Coordinated project workflows for departments.
Visual Inspector
Ohio Star Forge
09.2014 - 03.2016
- Maintained accurate records of inspected items, tracking defect trends and contributing to ongoing process improvements.
- Supported Quality Assurance initiatives by conducting timely and accurate visual inspections as part of a larger auditing process.
- Assisted in the development of comprehensive training materials for new hires, improving their understanding of visual inspection techniques and protocols.
- Streamlined inspection procedures, implementing best practices for increased efficiency and accuracy in visual assessments.
- Ensured compliance with industry regulations by adhering to established guidelines during all visual inspection activities.
- Played a key role in minimizing waste by promptly detecting defective materials during the visual inspection process before they entered the production cycle.
- Utilized specialized tools and equipment to enhance precision during detailed visual inspections for various applications within different industries.
- Conducted final visual inspections on finished products, ensuring all quality standards were met before shipping to customers.
- Recorded inspection and test results on data sheets.
- Updated quality control records and reports.
- Repaired faults, reassembled products, and completed additional tests.
Operations Manager
Artcraft Displays Inc.
09.1997 - 12.2008
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Developed and implemented strategies to maximize customer satisfaction.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented quality control systems to boost overall product consistency and reliability.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
Education
Air Traffic Control/ Inventory Management
United States Air Force
Kadena AB, Japan09-1994
Language
Maryland University
Okinawa, Japan05-1990
High School Diploma -
Wintersville High
Wintersville,Ohio05-1988
Graphic Arts And Accounting
Jefferson County Joint Vocational School
Wintersville,Ohio05-1988
Skills
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Inventory control and record keeping
- Safety awareness
- Conflict resolution techniques
- Inventory control
- Policy enforcement
- Strategic planning
- Continuous improvement
- Document management
- Production management
- Schedule oversight
- Safety
- Attendance oversight
- Shift reporting
- Safety reviews
- Team leadership
- Problem-solving
- Team supervision
- Team motivation
- Strong verbal and written communication
- Creative problem solving
- Goal setting and tracking
- Conflict resolution
- Complaint resolution
- Inventory counts
- Staff training and development
- Daily workflows
- Policy and procedure enforcement
- Shift paperwork completion
- Professional appearance
- Employee attendance monitoring
- Motivational leadership
- Safety processes and procedures
- Quality inspections
Languages
Japanese
Limited Working
Timeline
Shift Supervisor
Tecnocap LLC
03.2016 - Current
Visual Inspector
Ohio Star Forge
09.2014 - 03.2016
Operations Manager
Artcraft Displays Inc.
09.1997 - 12.2008
Air Traffic Control/ Inventory Management
United States Air Force
Language
Maryland University
High School Diploma -
Wintersville High
Graphic Arts And Accounting
Jefferson County Joint Vocational School
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