During my last 18 months as Inside Sales Manager with the Washington Nationals, I have developed a passion for helping others reach their goals. There is no better feeling than knowing you made a positive impact on someone that lead to their personal or professional success which has resulted in 12 internal promotions. I am excited for what we have built and what we will continue to build with me leading the Account Executive team.
Overview
2
2
years of professional experience
Work History
Inside Sales Manager
Washington Nationals Baseball Club
Washington, DC
10.2022 - Current
Oversee team of 10 inside sales representatives and am responsible for their hiring, onboarding, and training and developing to ultimately drive revenue for the Nationals
Hit 2023 Groups and Suite Goal (currently on pace to hit 2024)
Successfully developed reps and helped promote 12 internally to our account executive team
Developed new sales cadence to maximize number of decisions
Implemented weekly trainings with both the Account Executive and Inside Sales team to improve sales skillset
Utilize weekly call coaching and pipeline meetings to develop good habits and improve weaknesses
Worked with Director and other management team to develop new ideas for outbound campaigns to target
Lead biweekly 1on1s with reps to understand how they are feeling about the role continue to monitor and improve culture
Utilize zoom info for self prospecting and getting updated contact information for outbound group and suite campaigns
Senior Account Executive
Madison Square Garden
New York
Generated $2,875,000 gross revenue cold calling consumers and businesses during 21-22 fiscal
Grew and developed leadership skills during MSG's inaugural future leaders' program
Voted by peers to represent AE team on leadership council designed to improve culture for reps
Chosen by management to help onboard, train, and develop new inside sales reps
Implemented sales cadence for new reps to help build good sales habits.
Madison Square Garden, Inside Sales
Madison Square Garden
New York
Generated $600,000 gross revenue during first fiscal at MSG
Developed sales process and continued to sharpen sales skills.
IMG Learfield at Rutgers, Account Executive
IMG Learfield
Generated over 37,000 of new business revenue in the first 3 months
Created unique memories for youth teams and other groups in New Jersey
Developed and maintained relationships between current and future season ticket holders.
Education
Bachelor of Science Sport Management -
University of Florida
Leadership Training
Future Leaders Program
MSG Leadership Council
Running AE Trainings
Representing MSG at Career Fairs
Interviewing IS Candidates
References
Andrew Radke, Director Ticket Sales, Washington Nationals, 5176147617
Thomas Kilkenny, Senior Manager Ticketing, Major League Baseball, 917-685-0428
Brendan Long, Vice President Ticketing, Madison Square Garden Sports, 315-975-7488