Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Bozeman

Vero Beach

Summary

Dynamic Maintenance Technician with a proven track record at Cambridge Management Services, excelling in preventive maintenance and mechanical troubleshooting. Recognized for enhancing equipment reliability and minimizing downtime through effective problem-solving and safety awareness. Committed to delivering exceptional service while maintaining organized documentation and fostering a service-oriented mindset.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Maintenance Technician

Cambridge Management Services
12.2024 - Current
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Installed new locks, door handles, and door closers.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Pest Control Technician

Massey Pest Services
05.2024 - 12.2024
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
  • Educated and advised customers on preventive measures to reduce pest infestations.
  • Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
  • Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
  • Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
  • Drove to customer residences and places of business to inspect for pests.
  • Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
  • Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
  • Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
  • Inspected commercial and residential buildings and structures for pest issues.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Inspected equipment for proper functionality to effectively facilitate application.
  • Responded to customer inquiries and complaints regarding pest control services and solutions.
  • Performed general pest control solutions such as bed bug and termite inspections and treatments.
  • Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
  • Completed required treatment documentation while on-site and returned paperwork to office for processing.
  • Applied chemical solutions on building surfaces to eliminate pests.
  • Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Prepared reports and kept detailed records of pest control activities.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
  • Maintained detailed records of treatments performed, ensuring accurate billing and clear communication with clients.
  • Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
  • Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
  • Fostered excellent service leading to positive online reviews.

Branch Manager

RIDD Pest
05.2023 - 05.2024
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Complied with regulatory guidelines and requirements.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Consulted customers to boost product sales and services.
  • Examined customer loan applications for loan approvals and denials.
  • Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.
  • Drove cross-selling efforts by collaborating with various departments within the organization to maximize revenues from existing clients.
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
  • Implemented risk management strategies to minimize potential losses while maintaining a healthy balance between risk and return on investments.
  • Optimized operational efficiency by adopting cutting-edge banking technologies, resulting in smoother transaction processes.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.

Pool Technician

Molinari Pools
08.2022 - 05.2023
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
  • Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
  • Inspected pool equipment and verified proper functionality to maintain safety standards.
  • Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Ensured client retention with consistent delivery of high-quality pool maintenance services.
  • Assembled and disassembled filters for pool openings, closings and repairs.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
  • Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
  • Demonstrated courtesy, respect and professionalism to promote company values and customer care.
  • Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.

Tool Rental Manager

The Home Depot Inc
03.2022 - 08.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Crane Operator

Austal USA
08.2013 - 01.2021
  • Performed daily safety checks to achieve safe operating condition of equipment.
  • Calculated appropriate size and weight distribution to safely manage load.
  • Excelled under pressure by safely executing demanding lifts in challenging weather conditions and tight spaces.
  • Operated large cranes to lift and move materials with precision and accuracy.
  • Operated mobile crane and moved materials to various locations to meet job schedule demands.
  • Used hand signals, verbal communication and radio to reduce risks in coordinating crane movements.
  • Positioned cranes in response to hand signals and observed load hookup to determine safe load capacities.
  • Maneuvered loads safely to achieve accuracy and stability.
  • Experienced in inspecting cranes and related equipment for safety and operational defects.
  • Demonstrated exceptional attention to detail while operating cranes for complex lifts, ensuring minimal disruption to surroundings.
  • Controlled cranes from remote control panel for safe and accurate operation.
  • Inspected, cleaned, and performed operator level maintenance on equipment in accordance with standards.
  • Achieved strong reputation for reliability among supervisors, leading to increased responsibility for critical lifts on high-profile projects.
  • Assisted in training new crane operators, sharing knowledge of best practices and providing guidance for skill development.
  • Ensured accurate load placement with expert use of rigging techniques and communication with ground crew members.
  • Maintained optimal equipment performance by performing routine maintenance tasks and promptly addressing issues.
  • Consistently met or exceeded lifting capacity targets while maintaining the highest level of safety during all operations.
  • Enhanced job site safety by conducting thorough equipment inspections and adhering to proper crane operation procedures.
  • Increased performance by safely and efficiently operating heavy machinery and equipment.
  • Streamlined communication between team members using hand signals, radios, or other means appropriate depending on the situation.
  • Adapted seamlessly to new crane technologies, mastering control systems and adopting best practices for safe operation.
  • Used troubleshooting and resolution skills to address crane-related malfunctions while minimizing downtime.
  • Collaborated effectively with project managers, engineers, and other team members to achieve desired results on schedule.

Education

General Studies

Robertsdale High School
Robertsdale, AL
01-1995

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Hand and power tools
  • Electrical troubleshooting
  • Mechanical repair
  • Parts replacement
  • Equipment installation
  • Equipment Repair
  • Tool management
  • Plumbing
  • Lockout and tagout procedures
  • Power tools proficiency
  • Plumbing repairs
  • Painting
  • Drywall repair
  • Apartment maintenance
  • Drywalling
  • Groundskeeping
  • OSHA
  • Industrial equipment
  • HVAC systems
  • Door hardware
  • Service-oriented mindset
  • Documentation
  • Supply management
  • Air compressors
  • Organized nature
  • Project management
  • Battery maintenance
  • Codes compliance
  • Critical thinking

Timeline

Maintenance Technician

Cambridge Management Services
12.2024 - Current

Pest Control Technician

Massey Pest Services
05.2024 - 12.2024

Branch Manager

RIDD Pest
05.2023 - 05.2024

Pool Technician

Molinari Pools
08.2022 - 05.2023

Tool Rental Manager

The Home Depot Inc
03.2022 - 08.2022

Crane Operator

Austal USA
08.2013 - 01.2021

General Studies

Robertsdale High School

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Ronald Bozeman