Ronald Brasseaux

• Operated heavy machinery adhering to safety protocols and operational guidelines.
• Learned equipment maintenance procedures to ensure optimal performance and reliability.
• Assisted in loading and unloading materials, enhancing workflow efficiency on site.
• Collaborated with team members to maintain a clean and organized work environment.
• Monitored equipment functions, identifying potential issues for timely reporting.
• Followed instructions for setup and operation of various equipment types effectively.
• Maintained and cleaned equipment after each job and inspected.
• Operated machining equipment safely with team of operators.

• Operated commercial vehicles to transport goods efficiently and safely across designated routes.
• Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
• Maintained accurate logs of hours driven, mileage, and fuel consumption for reporting purposes.
• Communicated effectively with dispatchers to coordinate loading schedules and delivery timelines.
• Adhered to all traffic laws and regulations, ensuring safe navigation through varying road conditions.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
• Unloaded bulk tanker trailers at customer locations, following strict procedures avoiding spills.

• Installed and maintained cable systems, ensuring optimal performance and customer satisfaction.
• Diagnosed and repaired technical issues, utilizing troubleshooting skills to enhance service quality.
• Collaborated with team members to streamline installation processes, improving efficiency in operations.
• Conducted site surveys to assess installation requirements and recommend effective solutions for clients.
• Managed inventory of tools and materials, optimizing resource availability for ongoing projects.
• Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
• Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
• Streamlined cable installation processes, resulting in faster service delivery to customers.
• Reduced downtime with prompt and efficient fault diagnosis and repair of residential customers.

• Delivered exceptional customer service while efficiently managing food and beverage orders.
• Operated point-of-sale systems to accurately process transactions and handle cash.
• Ensured compliance with health and safety regulations during food preparation and delivery.
• Trained new team members on operational procedures and customer interaction techniques.
• Resolved customer inquiries and complaints promptly, ensuring satisfaction and loyalty.
• Answered guest questions and promoted special products.
• Handled cash transactions efficiently, ensuring accurate payment processing for each order.
• Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.

• Diagnosed and resolved hardware and software issues for end-users, ensuring minimal disruption to operations.
• Provided technical support via phone, email, and in-person, maintaining high customer satisfaction levels.
• Configured and installed computer systems, printers, and peripherals to optimize user productivity.
• Documented troubleshooting processes and solutions in knowledge base for future reference.

(this was a summer internship that my high school computer teacher recommended for me.)