Ronald Carter
Canton
Summary
Seasoned Facilities and IT Manager with a proven track record at City of Holly Springs, enhancing network performance and spearheading security improvements. Excelled in agile project management and IT procurement, achieving operational efficiencies. Demonstrates exceptional leadership and problem-solving abilities, ensuring robust and secure IT infrastructures.
Overview
46
46
years of professional experience
Work History
Facilities and Information Technology Manager
City of Holly Springs
Holly Springs
01.2009 - Current
- Supervised and oriented computer operator trainees, both onsite and remotely via internet and intranet, promoting full staffing with trained and knowledgeable employees.
- Monitored network performance and identified potential areas of improvement.
- Collaborated with professionals and developers for integrations, ensuring successful technical upgrades.
- Maintained knowledge of advances in information technology systems and applications.
- Procured IT resources for strategic and operational computing requirements.
- Created and enforced information technology budget.
- Identified opportunities for automation that would improve operational efficiencies.
- Conducted regular audits of systems to identify vulnerabilities and implement necessary changes for improved security.
Public Safety Officer
City of Holly Springs Police Dept.
Holly Springs
07.2003 - 12.2008
- Responsibilities are to provide for a safe and secure environment for city residents, employees, and staff within the city limits.
- I enforce the State of Georgia's criminal and traffic laws, as well as all city ordinances.
- Possess the strong ability to work independently, as well as an integral part of a team.
- I have strong investigative and problem-solving qualities when dealing with traffic accidents, domestic disputes, and other crimes.
- Take pride in serving the community by conducting and encouraging the act of 'community policing.'
Millworks Sales Specialist/Delivery-Will Call Coordinator
The Home Depot
Roswell
01.2000 - 07.2003
- Responsibilities are to provide the highest level of customer service to a variety of customers in a retail warehouse store environment.
- From providing the professional contractor job quoting and product specifications for a proposed construction project, to coordinating turnkey installation services for the layperson.
- This position requires the extensive use of computers, attention to detail, contacting customers and vendors regularly, and knowledge of several types of ordering methods.
Public Safety Officer
Georgia Institute of Technology
Atlanta
10.1997 - 11.1999
- Responsible for providing a safe and secure environment for students, faculty and staff within the campus boundaries
- I enforced the State of Georgia criminal and traffic laws, along with the Georgia Institute of Technology rules within campus boundaries
Law Enforcement Sales Specialist
Smyrna Police Distributors
Smyrna
04.1996 - 09.1997
- Responsible for law enforcement equipment and weapons sales, evaluating and recommending new products for sale to the law enforcement field and light maintenance on weapons purchased by law enforcement officers
Security Technician/Document Examiner
Georgia Lottery Corporation
Atlanta
08.1993 - 03.1996
- Responsible for ensuring the integrity and availability of internal computer systems, preventing the compromise of information resources, maintaining the physical security of Georgia Lottery Corporation headquarters and district offices, assisting in the investigation of stolen or fraudulent tickets, in-house maintenance and repair of drawing equipment and security systems
Public Safety Officer
Georgia Institute of Technology
Atlanta
02.1991 - 08.1993
- Responsible for providing a safe and secure environment for students, faculty and staff within the campus boundaries
- I enforced the State of Georgia criminal and traffic laws, along with the Georgia Institute of Technology rules within campus boundaries
Network Project Manager
Front End Systems, Inc.
Atlanta
04.1988 - 09.1990
- Responsible for computer system pre-sale and post-sale consultation with prospective customers and coordination of delivery and installation of computer equipment and networks
Senior Field Engineer
NBI Inc.
Atlanta
08.1982 - 03.1988
- Supervisor to a team of field engineers, providing a higher level of technical expertise and knowledge to troubleshoot difficult system problems, conduct management duties during an absence of the Field Engineering Manager and maintaining the highest level of customer service satisfaction
Area Support Engineer
Savin Inc.
Atlanta
09.1979 - 07.1982
- Same responsibilities as for NBI Inc
Education
Certification - Peace Officer Standards and Training - Basic Law Enforcement Certification
Fulton County Public Safety Training Center
Atlanta, GA05.1991
High School Diploma -
Troy High School
Troy, MI06.1975
Skills
- Agile work processes
- Business development support
- Security improvements
- Expense analysis
- Agile framework
- Project lifecycle management
- IT procurement
- Network administration
Additional Information
Received certificates of training from company training schools covering sales techniques, customer service, hardware troubleshooting, system administration, UNIX operation, Microsoft DOS operation, Microsoft WINDOWS operation, customer relations and various other proprietary software packages.
References
References available upon request.
Timeline
Facilities and Information Technology Manager
City of Holly Springs
01.2009 - Current
Public Safety Officer
City of Holly Springs Police Dept.
07.2003 - 12.2008
Millworks Sales Specialist/Delivery-Will Call Coordinator
The Home Depot
01.2000 - 07.2003
Public Safety Officer
Georgia Institute of Technology
10.1997 - 11.1999
Law Enforcement Sales Specialist
Smyrna Police Distributors
04.1996 - 09.1997
Security Technician/Document Examiner
Georgia Lottery Corporation
08.1993 - 03.1996
Public Safety Officer
Georgia Institute of Technology
02.1991 - 08.1993
Network Project Manager
Front End Systems, Inc.
04.1988 - 09.1990
Senior Field Engineer
NBI Inc.
08.1982 - 03.1988
Area Support Engineer
Savin Inc.
09.1979 - 07.1982
Certification - Peace Officer Standards and Training - Basic Law Enforcement Certification
Fulton County Public Safety Training Center
High School Diploma -
Troy High School
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