Ronald Castellon
Hialeah,FL
Summary
Proven leader and skilled automotive detailer, adept in high-pressure washing and relationship building, significantly enhanced customer satisfaction at RecirO. Expert in transforming operational efficiency and fostering client relationships, I excel in work planning and engine bay detailing, driving notable achievements in vehicle appearance and longevity.
Overview
2
2
years of professional experience
Work History
Warehouse Clerk
Parker Meggit (Servicarga)
06.2024 - Current
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Checked packages and merchandise for damage and notified vendors.
- Optimized space utilization within the warehouse through strategic reorganization of products based on size, weight, and demand patterns.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
Sales Support Manager
RecirO
08.2023 - 08.2023
- Reduced customer churn by proactively addressing concerns and developing tailored solutions that met client needs.
- Established strong relationships with key clients by regularly conducting business reviews and ensuring their needs were met throughout their customer journey.
- Enhanced customer satisfaction through timely resolution of issues and proactive communication with clients.
- Successfully managed high-stress situations, such as product shortages or major customer complaints, by coordinating resources and collaborating effectively with various teams to resolve issues promptly.
Restaurant Manager
McDonald's
04.2022 - 07.2023
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Auto Detailer
RC Auto Detailing (Self Employed)
04.2022 - 07.2023
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Conducted thorough inspections of vehicles before and after detailing to ensure complete customer satisfaction.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Applied ceramic coatings for long-lasting protection against environmental hazards, increasing vehicle longevity.
- Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
- Instituted quality control measures to assess completed jobs before releasing vehicles back to customers, minimizing return visits due to dissatisfaction or incomplete workmanship.
- Promoted company services through word-of-mouth marketing efforts and positive customer interactions, driving business growth.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Applied protective agents, including sealants, to protect surfaces.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Removed dirt and debris from vehicle and equipment interiors.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Followed safety guidelines for cleaning vehicles and equipment.
Education
High School Diploma -
Mater Academy Charter High School
Hialeah Gardens, FL06.2022
Skills
- Automotive detailing
- High-pressure washing
- Engine bay detailing
- Waxing and sealing
- Telephone Etiquette
- Relationship Building
- Engine Cleaning
- Chemical handling knowledge
- Expertise in detailing
- Exterior waxing
- Glass Cleaning Techniques
- Vehicle inspection abilities
- Vinyl wrap maintenance
- Interior and exterior cleaning
- Power Equipment Operation
- Work Planning
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Clerk
Parker Meggit (Servicarga)
06.2024 - Current
Sales Support Manager
RecirO
08.2023 - 08.2023
Restaurant Manager
McDonald's
04.2022 - 07.2023
Auto Detailer
RC Auto Detailing (Self Employed)
04.2022 - 07.2023
High School Diploma -
Mater Academy Charter High School
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