Ronald Cintron

Elmhurst,NY

Summary

Dedicated and resourceful professional with a strong passion for problem-solving and continuous learning. Possesses excellent communication skills and a collaborative approach to teamwork. Committed to contributing to team success and organizational objectives, with a focus on delivering positive results. Eager to take on new challenges and apply skills to support growth and drive efficiency within a dynamic work environment.

Overview

years of professional experience

Work History

Control P

B&H Photo & Electronics Corp.

10.2024 - Current

Assisted in maintaining standard operating procedures to ensure consistent service quality across all cases handled by the Control P team.
Addressed IT issues by coordinating with multiple support teams, minimizing downtime and maintaining operational efficiency.
Collaborated with the customer assistance team to address complex customer inquiries or issues, providing a seamless customer experience that supported repeat business.
Achieved prompt resolution of technical issues by providing efficient support and service.

Customer Service Associate (CSA)

Walgreens/Duane Reade

08.2023 - 06.2024

- Provide customer service by greeting and assisting customers promptly and courteously
- Effectively address customer inquiries, concerns, and complaints in person and via telephone, resolving issues promptly and ensuring customer satisfaction
- Operate cash registers accurately and efficiently, handling cash, credit, and other forms of payment
- Maintain a clean and organized workspace, including stocking shelves, organizing merchandise displays, and ensuring compliance with company policies and procedures
- Collaborate with team members to achieve sales targets and promote a positive working environment

Youth Worker (Teacher's Aide)

I.S5 - SYEP

07.2022 - 08.2022

- Monitored and ensured appropriate behavior of children
- Created a fun, safe, and enjoyable environment for the kids
- Actively participated in projects and activities with the children

Education

High School Diploma -

Newtown High School, Queens, NY

06.2024

Skills

Theoretical problem-solving skills

Teamwork and collaboration

Multitasking

Critical thinking

Adaptability and flexibility

Verbal and written communication

Quality control

Reliability

Troubleshooting

LANGUAGES

- English - Fluent

- Spanish - Native