Dynamic and results-driven professional with extensive experience in customer service, financial management, marketing, and military service. Proven track record of increasing profits by 46% as a General Manager, boosting sales volume by 30% in radio advertising and digital media, and demonstrating exceptional leadership in military roles. Adept in money accounting, handling, and maximizing efficiency with both profit and non-profit organizations. Demonstrates exceptional attention to detail, high-quality communication skills, and a strong ability to build and lead cohesive teams.
- Developed and executed marketing and promotional sales strategies for radio advertising and digital media.
- Achieved a 30% increase in sales volume through targeted campaigns and client relationship management.
- Collaborated with clients to create tailored advertising solutions that effectively reached their target audiences.
Delivered exceptional customer service in a fast-paced environment, ensuring a positive guest experience.
- Handled financial transactions including cash, credit, and account balances with accuracy and efficiency.
- Communicated effectively with customers to understand their needs, leading to increased customer loyalty and repeat business.
- Collaborated with team members to maintain a smooth and efficient workflow, contributing to overall operational success.
- Spearheaded operational management, resulting in a 46% increase in profits through strategic initiatives and cost-control measures.
- Managed financial operations including budgeting, accounting, and financial reporting, ensuring accuracy and compliance.
- Built and led a high-performing team, fostering a culture of collaboration, accountability, and continuous improvement.
- Developed and implemented customer service strategies, enhancing customer satisfaction and retention
- Served as a Chaplain's Assistant providing leadership and operational oversight to 45 personnel.
- Managed religou offering funds, providing spiritual and military communications, delivered Red Cross messages, death notifications, and spearheaded family support group readiness and operations, ensuring mission success and operational readiness.
- Demonstrated leadership, discipline, and teamwork in high-pressure environments, contributing to successful mission outcomes.
- Received [any relevant awards or commendations] for exemplary service and dedication.