Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ronald Cordova

Summary

Operations Manager with a proven track record of enhancing productivity and efficiency in task execution. Expertise in strategic planning, process optimization, and leading high-performing teams. Strong communication and problem-solving skills contribute to effective operations management and foster positive team dynamics. Knowledgeable HVAC DDC Controls with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Operations Manager

Enersys LLC.
Albuquerque, NM
09.2023 - Current
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Addressed customer concerns with suitable solutions.
  • Built strong operational teams to meet process and production demands.
  • Responded to information requests from superiors, providing specific documentation.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Negotiated contracts with vendors and service providers, securing favorable terms.
  • Connected with clients and developed strategies to achieve sales and customer service goals.
  • Formed and sustained strategic relationships with clients.
  • Monitored progress by establishing plans, budgets and measuring results.

Project Controls Manager

Travers Mechanical Services
Albuquerque, NM
05.2013 - 09.2023
  • Developed and implemented comprehensive project controls systems to ensure projects stayed on track and within budget.
  • Created, maintained and analyzed project plans, schedules, cost reports, earned value analysis and other documents for ongoing projects.
  • Implemented quality assurance and safety standards and maintained compliance with construction contract documents and contractor safety program.
  • Sustained safety protocols with proper, cost-effective and safe handling of equipment and materials.
  • Developed project forecasts and allocated personnel and materials resources efficiently.
  • Tracked subcontractor progress during operations, negotiated pricing and chaired kick off and project meetings.
  • Completed projects on time and within allocated budget.
  • Conferred with project personnel to identify and resolve problems.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Programmed and created graphics.
  • Integrated other control systems into the CBAS control system.

Field Engineer

Integrated Controls
Albuquerque, NM
02.2004 - 05.2013
  • Installed and configured network hardware, software, and cabling for customers.
  • Troubleshooted customer networking issues with remote access tools.
  • Provided technical support to customers via phone, email, and onsite visits.
  • Provided positive customer support training experience upon project completion.
  • Programmed automated logic.
  • Installed equipment and floor graphics.
  • Analyzed design or requirement information for equipment or systems.
  • Generated technical reports for customers.

Education

High School Diploma -

Sandia High School
Albuquerque
05-1992

Skills

  • Process improvement
  • Project management
  • Vendor negotiation
  • Quality assurance
  • Employee training
  • Safety compliance
  • Performance monitoring
  • Scheduling
  • Customer relationship management
  • Project management abilities
  • Work flow planning
  • Staff management
  • Expense reports
  • Operations management
  • Customer service

Certification

  • WEB CTRL certified
  • Computrols Certified
  • EE98J Electrical Journeymen
  • Niagara 4 Technical Certification

Timeline

Operations Manager

Enersys LLC.
09.2023 - Current

Project Controls Manager

Travers Mechanical Services
05.2013 - 09.2023

Field Engineer

Integrated Controls
02.2004 - 05.2013

High School Diploma -

Sandia High School

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