Ronald Cornejo

• Enhanced system performance by troubleshooting and resolving complex technical issues.
• Assisted in the design and implementation of custom solutions tailored to client requirements, resulting in increased customer satisfaction.
• Coordinated scheduling efforts between multiple departments for efficient resource allocation during project execution phases.
• Mentored new hires as they integrated into the team''s workflow, providing guidance and support to facilitate their success.
• Ensured compliance with regulatory standards through meticulous record-keeping practices and adherence to established policies.

Branch Manager

• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
• Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.

• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Trained new technicians on standard operating procedures, ensuring consistency across the team.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Maintained compliance with regulatory standards and safety requirements.
• Maintained quality assurance and customer satisfaction objectives.
• Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
• Tested components and systems to evaluate performance and identify concerns.
• Applied critical thinking and research to address complex issues.
• Inspected equipment to identify areas of wear or causes of malfunctions.
• Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
• Organized work to meet demanding production goals.
• Completed job reports and logs immediately following service calls.