Ronald Covington Jr.
Rockingham,USA
Summary
Results-driven leader with a proven track record in building high-performance teams and spearheading quality assurance initiatives. Achieved substantial cost reductions while optimizing workflows, thereby enhancing operational standards. Core competencies include strategic planning, team development, and process improvement. Committed to driving continuous improvement and operational excellence in future endeavors.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facility Supervisor - VAS
Hanesbrands Inc.
Laurel Hill, NC
10.2021 - Current
- Facilitated efficient processing of products through the value-add department.
- Directly oversee teams of 60-120 personnel, achieving expected productivity and accuracy levels.
- Surpassed established efficiency and performance standards.
- Initiated processes to improve department efficiency.
- Enhanced employee performance through evaluation, motivation, and coaching.
- Directed team members to help sustain departmental budget compliance.
- Created and maintained comprehensive documentation regarding processes, procedures, best practices related to VAS services.
- Monitored usage of VAS services, identified areas of improvement and provided recommendations accordingly.
Operations Supervisor - Shipping & Picking
Big Rock Sports
Hamlet, NC
04.2016 - 11.2020
- Forecasted work demand and reallocated resources for consistent alignment with the staffing model.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Managed up to 70 staff members alongside Team Leads and Coordinators for optimal client satisfaction.
- Set clear and measurable performance, efficiency, utilization, and operational goals for the employees, and track progress on a daily basis.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Oversaw quality control processes.
- Managed delivery schedules, routes, and methods to enhance customer service.
- Managed parcel and LTL carriers to achieve customer service objectives.
- Monitored inventory levels for products that need replenishing or reordering from suppliers.
HACCP, Sr. Verifier - Quality Assurance
Perdue Farms
Rockingham, NC
06.2014 - 03.2016
- Accurately reviewed all HACCP (Hazard Analysis Critical Control Point) documentation as described in the plan.
- Oversaw the performance and tasks of QA staff.
- Logged verification and pre-shipment findings with precision.
- Coordinated with USDA to identify discrepancy.
- Executed supplemental compliance checks for GMP, SSOP, and prerequisite protocols.
- Alerted shipping department to halt shipment of products with food safety concerns.
- Facilitated training associated with food safety procedures.
Education
Diploma -
Richmond Sr. High School
06.1998
Skills
- Quality assurance
- Conflict resolution
- Distribution troubleshooting
- Coaching and mentoring
- Workflow optimization
- Cost reduction
Certification
- Forklift Certification
- Hazmat Certification
- CPR Certification
Additional Information
- Operations Supervisor with 15+ years of experience in optimizing processes and leading teams in a fast-paced environment
- Proficient in Receiving, Stocking, Replenishing, Picking, Packaging, Shipping, and Returns Management
- Knowledgeable in Content Management System (CMS), Warehouse Distribution System (WDS), Transportation Management System (TMS), Systems, Applications, and Products (SAP), and Digital Learning Experience Platform (DLxP) software
Timeline
Facility Supervisor - VAS
Hanesbrands Inc.
10.2021 - Current
Operations Supervisor - Shipping & Picking
Big Rock Sports
04.2016 - 11.2020
HACCP, Sr. Verifier - Quality Assurance
Perdue Farms
06.2014 - 03.2016
Diploma -
Richmond Sr. High School
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