Ronald Cribbs Jr
Pearland,TX
Summary
Knowledgeable Parts Advisor proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives.
Overview
19
19
years of professional experience
Work History
Groundskeeper
City of Live Oak
12.2024 - Current
- Maintained landscaped areas, ensuring aesthetic appeal and environmental health.
- Operated power tools and lawn care equipment to ensure efficient grounds maintenance.
- Conducted regular inspections of park facilities, identifying maintenance needs promptly.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Removed debris and waste from outdoor areas.
- Conducted regular upkeep on all city-owned right-of-ways.
- facilitate installation of seasonal event decorations.
- installation and removal of temporary traffic management devices
Equipment Operator
Cribbs Brothers Farms
07.2024 - Current
- Operated heavy machinery to facilitate efficient farming operations.
- Ensured adherence to safety protocols during equipment operation and maintenance.
- Conducted routine inspections of machinery, identifying maintenance needs proactively.
- Led equipment maintenance initiatives, ensuring optimal functionality and reliability.
- Maintained and cleaned equipment after each job and inspected.
- Drove vehicles to and from work sites and maintained clean driving record.
Parts Advisor
BMW/MINI of Clear Lake
02.2021 - 07.2024
- Assisted customers in identifying and sourcing parts for BMW/MINI vehicles.
- Maintained accurate inventory records using dealership management software.
- Provided technical support to service technicians regarding part specifications and compatibility.
- Streamlined parts ordering process, reducing lead times and improving customer satisfaction.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Maintained clean and neat parts counter and sales floor.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Installer Service Specialist
Oreilly Auto Pats
06.2020 - 01.2021
- Created, built and maintained professional customer relationships.
- Achieved personal and store sales goals and service objectives.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Parts Advisor
Advantage BMW Clear Lake
10.2019 - 06.2020
- Ordered parts for customers, repair shops and Service department for use in BMW and MINI vehicles.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Installer Service Specialist
Oreilly Auto Pats
08.2007 - 10.2019
- Created, built and maintained professional customer relationships.
- Achieved personal and store sales goals and service objectives.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Provided timely, insightful and accurate reports to upper management.
- Supervised and trained staff on product knowledge and customer service.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
Education
No Degree - Automotive Technology
San Jacinto College
Pasadena, TX2011
High School Diploma -
Clear Creek High School
League City, TX2008
Skills
- Shipping procedures
- Technical aptitude
- Warehouse Operations
- Problem-solving skills
- Customer Service
- Ordering parts
- Returns processing
- Product Merchandising
- Inventory Management
- Team Collaboration
- Operating mowers and tractors
- Grounds maintenance
Timeline
Groundskeeper
City of Live Oak
12.2024 - Current
Equipment Operator
Cribbs Brothers Farms
07.2024 - Current
Parts Advisor
BMW/MINI of Clear Lake
02.2021 - 07.2024
Installer Service Specialist
Oreilly Auto Pats
06.2020 - 01.2021
Parts Advisor
Advantage BMW Clear Lake
10.2019 - 06.2020
Installer Service Specialist
Oreilly Auto Pats
08.2007 - 10.2019
No Degree - Automotive Technology
San Jacinto College
High School Diploma -
Clear Creek High School