Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ronald Dancy

880 Scenic Lake Dr. Lawrenceville,GA

Summary

Accomplished Owner offering over thirty years of progressive business experience. Dedicated to maximizing bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping. Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Highly motivated professional with 30 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Committed Business Owner bringing stellar track record in business leadership experience. Well-educated in managing and improving operations. Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources. Hardworking and reliable mental health worker and owner with strong ability in organizing. Offering mental health and substance abuse knowledge and skills. Highly organized, proactive and punctual with team-oriented mentality.

Overview

38
38
years of professional experience
1
1
Certification

Work History

Director of Clinical Services

Medicine Wheel Recovery Services
Auburn , GA
01.2023 - Current
  • Provided onboarding and coaching to new hires to help each feel comfortable in job positions and prepared to handle various responsibilities.
  • Utilized active listening and interpersonal communication skills to build professional relationships with patients, clinical staff and other stakeholders.
  • Coordinated weekly work schedules for department employees.
  • Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
  • Interviewed applicants and made recommendations for new hires.
  • Recruited individuals bringing talent, well-developed skills sets and passion for helping others, effectively building exceptionally gifted team of personnel.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
  • Engaged with other members of community at local events by answering questions and giving informative presentations.
  • Communicated with patients with compassion while keeping medical information private.
  • Explained policies, procedures and services to patients.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Recruited, hired and trained new medical and facility staff.
  • Maintained records management system to process personnel information and produce reports.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Crisis intervention and responding to clients whenever confronted with a crisis situation.

Owner CEO

Reunited Counseling & Training, LLC
Forest Park, Georgia
01.2006 - Current
  • Promote business on social media platforms to maximize brand identity and generate revenue.
  • Oversee staff hiring, initiating new training and scheduled processes to streamline operations.
  • Devise business and marketing plans and prepared monthly financial reports.
  • Set pricing structures according to market analytics and emerging trends.
  • Execute performance reviews to encourage improved productivity for team members.
  • Conduct market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
  • Led startup and creation of operational procedures and workflow planning.
  • Train teams on specific operations, applicable procedures and techniques for each job site.
  • Supervise performance of workers with goals of improving productivity, efficiency and cost savings.
  • Oversee project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Domestic Violence Program owner and Instructor for over 20 years.
  • Anger Management instructor
  • Mental Health Counselor
  • Substance Abuse program owner and instructor. Certified CADCII, SAP, CCS
  • Collaborate with community programs and developed partnerships

Workforce Development Supervisor

City Of Decatur
Decatur , GA
02.2008 - 03.2010
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Led startup and creation of operational procedures and workflow planning.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Worked with team to continuously improve career and placement opportunities for students.
  • Coordinated recruitment and placement of training program participants.
  • Assessed training needs through surveys, interviews with employees or focus groups.
  • Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
  • Scheduled classes based on availability of classrooms, equipment or instructors.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Suggested and offered specific training programs to help workers maintain or improve job skills.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Supervised, evaluated or referred instructors to skill development classes.
  • Selected and assigned instructors to conduct training.
  • Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
  • Devised programs to develop executive potential among employees in lower-level positions.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Negotiated contracts with clients for desired training outcomes, fees or expenses.

Substitute Teacher

Atlanta Public School System
Atlanta, GA
05.1995 - 05.2009
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Provided notes and reports on school day activities to primary teacher.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Educated students in various subjects to provide seamless transition during absence of head teacher.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Maintained rules of conduct that encouraged self-discipline and responsibility.
  • Engaged students in discussions to promote interest and drive learning.
  • Created classroom environment conducive to learning and appropriate to student maturity and interests.
  • Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
  • Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
  • Managed high school classrooms during teacher absences.
  • Monitored appropriate use and care of equipment, materials and facilities.
  • Prepared objectives and outlines for courses of study.
  • Utilized outlined grading procedures and assessment strategies to document and report on student growth, development and understanding.
  • Maintained classroom order and enforced school and class rules.

Certified Substance Abuse Counselor

Hi Impact Counseling
Atlanta, , GA
01.1998 - 01.2009
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Supported and counseled clients with drug and alcohol addiction.
  • Identified problem areas impacting participants' ability to successfully complete treatment.
  • Completed comprehensive assessments of clients' substance abuse history and treatment requirements to develop individualized treatment plans.
  • Identified treatment goals based on individual diagnosis and history.
  • Developed referral process to assist client access to special programs and services.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Discussed with offenders how such issues as drug and alcohol abuse and anger management problems might have played roles in past criminal behavior
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Guided clients in developing skills or strategies for dealing with problems.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Group Home Supervisor

State of Georgia
Decatur, Georgia
02.2006 - 03.2008
  • Supervised staff training and development by acting as role model and instructing staff on how to appropriately interact with residents.
  • Created work schedule in advance, promoting adequate coverage for shifts.
  • Communicated with families or advocates to discuss resident needs and progress.
  • Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening and asking appropriate questions.
  • Scheduled residents' appointment and provided transportation to physician and therapy visits.
  • Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
  • Resolved concerns regarding staff, residents and care to maintain standards throughout group home.
  • Encouraged residents to independently interact with others, make decisions and participate in community activities.
  • Conversed with residents to promote social interaction and reinforce positive behaviors.
  • Coordinated community activities to promote social skills and community participation.
  • Approved activities complied with facility's policies, adhered to budget and offered educational value.
  • Reported, investigated and followed up on abuse and neglect cases.
  • Supervised group home for 50 residents with behavioral and developmental disabilities issues by motivating direction of 20-member team.
  • Requested and identified specialized services for residents such as physical therapy, psychological testing and vocational assessments.
  • Initiated resident transfers to other programs to better meet needs.
  • Established positive therapeutic relationships with residents by planning group and indiviudal activities in home and community.
  • Administered and allocated budget to control costs and optimize use of resources.
  • Updated, developed and implemented individual treatment plans and discharge plans by collaborating with Staff and clients.
  • Instituted evidenced based systems to oversee proper storage and disposal of medications and residents' nutritional needs and special diets.
  • Assisted 50 residents by educating individuals on life and social skills, daily hygiene and nutrition.

Case Manager

Dept Of Family & Children Services
Atlanta, GA
01.1997 - 05.2005
  • Follow strict policies and procedures to maintain client confidentiality and keep data private.
  • Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
  • Evaluate clients and formulated individualized service plans outlining short-term and long-term goals.
  • Maintain updated progress notes and case record and documented children's progress in recreational activities, treatment plans and education.
  • Conduct intake interviews and bio-psycho-social assessments to determine clients' eligibility and suitability for program.
  • Record comprehensive case notes and follow up documentation for admitted and transferred clients.
  • Liaison between individuals, families and service providers to best manage treatment services.
  • Coordinate between various entities to manage cases.
  • Coordinate case management functions through placement monitoring, crisis intervention and discharge planning.
  • Monitor and documented status updates on health and wellbeing of each child under care or assessment.
  • Offer emergency response, family support and case management to meet individual child objectives.
  • Support and directed families navigating court system and obtaining needed treatment from local agencies.
  • Work with court system and child agencies to coordinate support services.
  • Deliver high quality case management and therapy to children diagnose with mental, behavioral, or emotional disorders.
  • Successfully facilitate foster and kinship adoptions and helped to reunite families.
  • Assess cases for instances of abuse and neglect and took appropriate action.
  • Develop safety plans and activities for children.
  • Crisis Intervention, Mental Health, Anger Management and Domestic Violence

Firefighter

Veterans Administration Hospital
Northampton, MA
01.1989 - 05.1993
  • Responded immediately to alarms for fires, vehicle accidents and other emergency situations.
  • Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
  • Trained continuously to maintain required physical fitness for demanding work.
  • Collaborated with other emergency personnel when responding to accident scenes or acute illness calls requiring emergency medical care.
  • Administered emergency treatment and medical care to people injured in accidents and fires.
  • Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
  • Answered emergency situations and assessed conditions to contain fires, assist victims and prevent escalation.
  • Analyzed situations to quickly adopt courses of action with regard to surroundings and circumstances.
  • Communicated with other firefighters and emergency personnel to relay observations, equipment needs and other relevant information.
  • Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
  • Checked hoses and breathing masks after fire calls to determine proper functionality.
  • Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
  • Controlled and extinguished fires using manual and power equipment.
  • Combatted fires by holding nozzles and directing streams of fog, chemicals or water.
  • Participated in fire and life safety inspections of commercial and residential properties and checked operating condition of hydrants.
  • Ascended and descended ladders, stairs and ramps in smoke-filled areas.
  • Held nozzles and directed streams of fog, chemicals or water to combat fires.
  • Employed systematic search and rescue procedures and location and excavation devices to safely locate and evacuate victims.
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Responded to fire and safety-related emergency calls in local area.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Educated public on ways to prevent fires and fire damage.
  • Rescued fire victims and administered emergency medical aid.
  • Used axes and other tools to break through windows and debris.
  • Established and managed water supplies to support suppression activities.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Located hydrants and operated pumps at proper pressure to evaluate adequacy of water system and availability of water supply.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Completed field assessments of active fires and planned optimal approaches.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Conducted fire drills at schools and businesses.

USMC Aircraft Firefighter

United States Marine Corps
Beaufort, SC
03.1985 - 03.1989
  • Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
  • Responded to fire and safety-related emergency calls in local area.
  • Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
  • Observed strict safety protocols to maintain personal and coworker safety.
  • Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
  • Established and managed water supplies to support suppression activities.
  • Completed field assessments of active fires and planned optimal approaches.
  • Rescued fire victims and administered emergency medical aid.
  • Inspected buildings to determine compliance with fire codes and fire prevention protocols.
  • Located victims trapped by fires, extricated and rendered first aid.
  • Collaborated with Hazmat to clean up chemical and oil spills.
  • Triaged patients to assist emergency workers in administering medical care.
  • Conducted fire drills at schools and businesses.
  • Checked smoke alarms and carbon monoxide detectors in residences and businesses.
  • Led and planned periodic fire safety inspections to identify unsafe conditions.
  • Worked on equipment desk and demobilized fire engines, water tenders and other machinery used in responding to incidents.

Education

Master of Arts - Education

University of Phoenix
Tempe, AZ
01.2009

Bachelor of Science - Social Work

Westfield State University
Westfield, MA
05.1994

Ph.D. - Clinical Psychology Pending

Walden University
Minneapolis, MN

Master of Arts - Mental Health Counseling Pending

Liberty University
Lynchburg, VA

Skills

  • Marketing Tactics
  • Domestice Violence program owner
  • Counseling Anger Management
  • Substance Abuse and Addictions
  • Management Team Building
  • Department Oversight
  • Administrative Management
  • Hiring and Onboarding
  • Business Leadership
  • Staff Development
  • Decision Making
  • Training Management
  • Performance Assessment
  • Customer Service Management
  • Firefighter VA
  • Firefighter USMC
  • Team Leadership
  • Focus and Follow-Through
  • Crisis Intervention
  • Counselor

Certification

  • Mental health Certified - Circa 2006 to present
  • Substance Abuse and Addiction Counselor, Reunited Counseling - 2006-present
  • Certified Substance Abuse counselor Masters level; CCS , Reunited Counseling - 2006-present
  • Certified Clinical Supervisor
  • Family Violence Instructor and Program owner

Timeline

Director of Clinical Services

Medicine Wheel Recovery Services
01.2023 - Current

Workforce Development Supervisor

City Of Decatur
02.2008 - 03.2010

Group Home Supervisor

State of Georgia
02.2006 - 03.2008

Owner CEO

Reunited Counseling & Training, LLC
01.2006 - Current

Certified Substance Abuse Counselor

Hi Impact Counseling
01.1998 - 01.2009

Case Manager

Dept Of Family & Children Services
01.1997 - 05.2005

Substitute Teacher

Atlanta Public School System
05.1995 - 05.2009

Firefighter

Veterans Administration Hospital
01.1989 - 05.1993

USMC Aircraft Firefighter

United States Marine Corps
03.1985 - 03.1989

Master of Arts - Education

University of Phoenix

Bachelor of Science - Social Work

Westfield State University

Ph.D. - Clinical Psychology Pending

Walden University

Master of Arts - Mental Health Counseling Pending

Liberty University

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