Summary
Overview
Work History
Education
Skills
Additional Information
Assessments
Personal Information
Languages
Timeline
Generic

Ronald Da Vella-Morillo

Savannah,GA

Summary

Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

8
8
years of professional experience

Work History

Process Assistant

Amazon
06.2021 - Current
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external teams
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy and cost standards
  • Conducted training and change management processes to improve operations.
  • Help launch buildings across network and streamlined processes and job functions
  • Successfully developed multiple problem solve teams and helped team members across all shifts
  • Identified and resolved process issues to drive optimal workflow and business growth

Cashier/Retail Associate

Rite Aid
01.2020 - 05.2021
  • Maintain and establish strong relationships with
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.

Cashier

McDonald's
10.2015 - 01.2020
  • Maintain and establish strong relationships with customers
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Up-sell items and promote all deals
  • Cashier, handle drive-thru customers, as well as in store
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
  • Performed shift change tasks each day to keep store neat and running smoothly

Car Wash Attendant

Platinum Car Wash
10.2017 - 02.2018
  • Achieved customer satisfaction by providing high-quality professional service.
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Kept customer areas clean and tidy to maintain professional, hygienic standards.
  • Followed safety guidelines for cleaning vehicles and equipment.
  • Inspected and tested vehicle systems to verify safety, including brakes and tires.

Machine Operator

Ranstad
10.2016 - 10.2017
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.

Education

High school diploma -

St Joseph Institute
San Pedro Sula
06.2012

Skills

  • Safety Management
  • Management Support
  • Assignment Delegation
  • Attendance Tracking
  • Adaptability and Flexibility
  • Decision Making
  • Continuous Improvement
  • Performance Monitoring
  • Critical Thinking
  • Written Communication
  • Process Optimization
  • Performance Metrics

Additional Information

Organized self-motivated individual with great people skills Who is also functional, flexible and reliable and Bilingual.

Assessments

  • Customer service fit, Proficient, 08/01/21, Measures the traits that are important for success for customer service roles
  • Work style: Conscientiousness, Proficient, 10/01/20, Tendency to be well-organized, rule-abiding, and hard-working.
  • Following directions, Proficient, 05/01/21, Following multi-step instructions
  • Work motivation, Familiar, 05/01/21, Level of motivation and discipline applied toward work
  • Customer Focus & Orientation, Proficient, 12/01/19, Responding to customer situations with sensitivity.
  • Retail customer service, Familiar, 02/01/21, Comprehending and responding to retail customer needs
  • Retail skills: Shelf stocking, Highly Proficient, 08/01/19, Measures a candidate's ability to monitor and track inventory levels of merchandise on store shelves to maintain supply.
  • Cashier skills, Familiar, 02/01/21, Counting cash, processing transactions, following written procedures, and attending to details
  • Workplace safety, Highly Proficient, 03/01/22, Using safe practices at work
  • Customer service, Proficient, 03/01/22, Identifying and resolving common customer issues
  • Work style: Reliability, Proficient, 03/01/22, Tendency to be reliable, dependable, and act with integrity at work
  • Mechanical Knowledge, Completed, 12/01/19, Understanding and applying mechanical concepts and processes.
  • Attention to detail: Inventory, Familiar, 05/01/19, Measures a candidate's ability to apply systematic processes for managing and storing products and merchandise.
  • Basic computer skills, Highly Proficient, 03/01/22, Performing basic computer operations and troubleshooting common problems

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Process Assistant

Languages

Spanish
Native or Bilingual

Timeline

Process Assistant

Amazon
06.2021 - Current

Cashier/Retail Associate

Rite Aid
01.2020 - 05.2021

Car Wash Attendant

Platinum Car Wash
10.2017 - 02.2018

Machine Operator

Ranstad
10.2016 - 10.2017

Cashier

McDonald's
10.2015 - 01.2020

High school diploma -

St Joseph Institute
Ronald Da Vella-Morillo