Summary
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Ronald Davis

Novato,CA
Ronald Davis

Summary

As a skilled professional with a diverse background, I have experience in banking sales, customer service, and apartment management. With my expertise in these areas, I have developed a strong set of skills that make me a valuable asset to any team.


In my role as a banking sales representative, I have demonstrated an exceptional ability to build and maintain relationships with customers, identify their needs, and recommend appropriate financial products and services. My excellent communication and interpersonal skills, as well as my knowledge of banking procedures and regulations, allowed me to succeed in this role and exceed sales targets.


In my customer service role, I provided outstanding service and support to customers, resolving issues and answering inquiries in a timely and effective manner. My ability to handle customer complaints with empathy and professionalism was a key factor in building customer loyalty and ensuring satisfaction.


As an apartment leasing manager, I oversaw the leasing and management of a multi-unit residential property, ensuring its smooth operation and maintenance. My leadership skills, attention to detail, and ability to multitask enabled me to effectively manage the property and provide excellent service to tenants.


Overall, my diverse background in banking sales, customer service, and apartment management showcases my adaptability, versatility, and commitment to providing exceptional service in a variety of settings.

Work History

Prime Residential

Leasing Manger

Job overview

  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Successfully grew leasing Sales by 30%.
  • Developed and implemented tactical marketing plans.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Managed daily and weekly marketing and leasing plans.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

JPMorgan Chase

Bank Teller/Customer Service Representative Specialist

Job overview

  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Increased efficiency and team productivity by promoting operational best practices.
  • Delivered prompt service to prioritize customer needs.
  • Created and maintained detailed database to develop promotional sales.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Trained new personnel regarding company operations, policies and services.
  • Promoted available products and services to customers during service, account management, and order calls.

Jwilliamsstaffing

Leasing Specialist

Job overview

  • Distributed and followed up on tenant renewal notices.
  • Managed over 100 leases by preparing for renewals and vacancies and enforced occupancy and payment terms.
  • Developed and implemented tactical marketing plans.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Developed and implemented resident activities and identified problem vacancies.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Set appointment times for individuals to tour facilities and see available units.
  • Posted policies and rules in common areas for tenant review.
  • Created proposals, lease offers and documents for incoming and current tenancies.
  • Responded to requests and scheduled appointments for property showings.
  • Collected, completed, and processed lease applications.

Education

Southern New Hampshire University
Hooksett, NH

Associate of Business Administration

Skills

  • Capital Projects Management
  • Microsoft Office
  • Operational Reporting
  • Property Service Contract Administration
  • Marketing Planning
  • Administrative Leadership
  • Clerical Skills
  • Serve Customers
  • Onesite, Yardi
  • CMR systems
  • Sales (over 3 million dollars in sales made)

Certification

  • Legal Aspect of Real Estate
  • Real Estate Principles Course
  • Real Estate Practice Course
  • Financial Markets course (Yale University)

Timeline

Leasing Manger

Prime Residential

Bank Teller/Customer Service Representative Specialist

JPMorgan Chase

Leasing Specialist

Jwilliamsstaffing

Southern New Hampshire University

Associate of Business Administration
Ronald Davis