Ronald Dodd
Temple,TX
Overview
37
37
years of professional experience
1
1
Certification
Work History
Senior Server Analyst
Dell
Austin, TX
10.2019 - 06.2024
- Work as site contact for the server team
- Troubleshoot and repair hardware and software issues
- Responsible for Change Management and implementation of security patching and updating servers
- Adhering to strict SLA requirements
- Work with people all over the world using remote tools to troubleshoot and correct any issues that arise
- Strong writing and verbal skills required
HCS TAC Engineer
Cisco Systems
12.2013 - 08.2019
- Level 2 assistance of Cisco HCS enterprise level customers
- Daily work consists of working on CUCDM (VOSS platform) and working with VOSS engineers for assistance on particulate issues
- JIRA is used as the trouble ticket system to communicate with VOSS engineers
- SQL database changes are made when necessary
- CUCM (Call Manager) troubleshooting and configuration changes
Security Systems Engineer
Polycom
11.2012 - 10.2013
- Installation, setup and configuration of Polycom's suite of products
- The primary focus was testing security (vulnerability and penetration) of each product for government sales certification (at JITC Ft Huachuca Sierra/Vista, AZ) using a number of tools including NMap (Zenmap), Nessus, Eeye's Retina, Rapid 7, BackTrack and Metasploit
Senior Systems Engineer
IdentiPHI
04.2005 - 07.2006
- Responsible for customer internal and external penetration testing and remediation
- Primary tools were Eeye's suite of products
- Ethereal, NetStumbler, Airsnort, Airsnare, NMap, Nessus, and GFI Network Security Scanner were all used for various security auditing
- Deployment and Implementation of Identiphi's software for Advanced Authentication and Single Sign On (SSO)
Systems Test Engineer
Cisco Systems
11.2011 - 10.2012
Systems Engineer
Multimedia Games
04.2010 - 10.2011
- Responsible for all servers (Windows 2003) setup and configs deployed to casinos that manage the games onsite
- I also configured the Cisco routers, switches and ASA's deployed to each site
- Line provisioning to each site along w/ bringing up the circuits with field SE's in order to have a casino go 'live'
Integration Engineer
Applied Materials
08.2008 - 04.2010
IPTV Systems Engineer
Microsoft
08.2006 - 07.2008
Network Operations Center Systems Engineer
Verizon
08.2004 - 04.2005
- 24/7/365 facility that is responsible for servers at 30+ sites within the US
- All servers ranged from Win 3.51 Server, NT 4.0, Windows Server 2000 & 2003
- Active Directory to manage the domain
- Managed 60,000 nodes using monitoring tools such as HPOV (on Sun Solaris), CiscoWorks, Visual Networks and ManageWise
- Remedy was used for incident tracking
Senior Network Systems Engineer
Northrop Grumman
09.2001 - 08.2004
- Responsible for 24x7x365 high availability WAN
- On call rotation with team member to support any outages or downtime reported by our Operations group
- HP Openview is used for network monitoring
- Sites are connected via Frame Relay with ISDN backups
- Multiple T1's connect to different vendors that utilize the data center
- Upgraded internal servers to Windows 2003 server from Windows 2000 & NT 4.0
- The upgrade included Active Directory migration
- Administration of Red Hat Linux systems that serve as TACACS and Radius servers for the entire network
Network Systems Engineer
Bedford Systems
05.2001 - 09.2001
- Heavy installs of PIX 506, 515 and 520 firewalls
- Coordinated line provisioning for customers
- Installed, configured and setup multiple Red Hat 7.0 Linux email servers running sendmail for thousands of end users across the state
- Remedy 4.x was used for trouble ticket management
- Installed 2900 series Catalyst switches at multiple client locations
- Installed and configured 1700 and 2600 routers for various customer's solutions
Network Systems Engineer
Cisco Systems
10.2000 - 05.2001
- Staged, installed and configured CO to CPE DSL test scenarios for new products
- Worked on Sun Solaris Sparc stations to perform daily tasks
- Used Expect and Perl script modification along with IOS router flashing and configuration
- 6160's and 6260's with various line card scenarios with fiber connections to the NI1 and NI2 boards
- The CPE equipment was Cisco's 675, 677, and 678 DSL routers
- Setup and installation of Catalyst 5500 and 6500 switches
Network Systems Engineering Manager
Wayport
11.1999 - 10.2000
Senior Network Systems Engineer
Northrop Grumman
10.1997 - 11.1999
- LAN/WAN design and implementation for DPS CLE Narcotics state wide implementation of their network
- Responsible for 120 remote sites connectivity to DPS WAN
- Responsible for procurement, testing and implementation
- Performed site surveys at each site for wiring specifications
Network Systems Administrator
3M
09.1996 - 09.1997
Network WAN/LAN Systems Analyst
IBM
07.1995 - 09.1996
Information Systems Analyst
National Instruments
09.1991 - 06.1995
Unit Diary Clerk
United States Marine Corps
, USA
09.1987 - 09.1991
- Honorable Discharge, E-3 Lance Corporal (Active Duty)
Skills
- Incident management
- Firewalls
- Operating systems
- Web security
- Technical analysis
- Cybersecurity
- Virtualization technologies
- Technical support
- Network security
- Troubleshooting
- Information security
- Systems analysis
Certification
- Comptia Security +, Finishing course - can test within 30 days
- Previously held MCSE, CCNA 3.0 and Linux certfications
Timeline
Senior Server Analyst
Dell
10.2019 - 06.2024
HCS TAC Engineer
Cisco Systems
12.2013 - 08.2019
Security Systems Engineer
Polycom
11.2012 - 10.2013
Systems Test Engineer
Cisco Systems
11.2011 - 10.2012
Systems Engineer
Multimedia Games
04.2010 - 10.2011
Integration Engineer
Applied Materials
08.2008 - 04.2010
IPTV Systems Engineer
Microsoft
08.2006 - 07.2008
Senior Systems Engineer
IdentiPHI
04.2005 - 07.2006
Network Operations Center Systems Engineer
Verizon
08.2004 - 04.2005
Senior Network Systems Engineer
Northrop Grumman
09.2001 - 08.2004
Network Systems Engineer
Bedford Systems
05.2001 - 09.2001
Network Systems Engineer
Cisco Systems
10.2000 - 05.2001
Network Systems Engineering Manager
Wayport
11.1999 - 10.2000
Senior Network Systems Engineer
Northrop Grumman
10.1997 - 11.1999
Network Systems Administrator
3M
09.1996 - 09.1997
Network WAN/LAN Systems Analyst
IBM
07.1995 - 09.1996
Information Systems Analyst
National Instruments
09.1991 - 06.1995
Unit Diary Clerk
United States Marine Corps
09.1987 - 09.1991
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