Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Affiliations
Additional Information
Timeline
AdministrativeAssistant
Ronald Dowell

Ronald Dowell

Therapist
Princeton,WV

Summary

Experienced Master Level professional with a proven track record in addressing mental health challenges, behaviors and facilitating client growth. Recognized for collaborative approach and dedication to achieving meaningful results. Reliable team player with strong skills in conflict resolution and adaptability, ensuring client-centric care. Extensive experience in developing tailored treatment plans and therapeutic strategies, utilizing evidence-based practices to support client well-being and growth. Track record includes applying active listening and empathy to foster trust and effective communication. Proactive and goal-oriented professional excelling in time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Strong background in guiding teams, managing complex projects, and achieving strategic objectives. Experienced leader excelling in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Collaborative approach and commitment to excellence are well-known. Thorough team contributor with strong organizational capabilities. Experience in handling numerous projects simultaneously while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines, demonstrating organization and dependability as a candidate. Willingness to take on added responsibilities to meet team goals. Possessing versatile skills in project management, problem-solving, and collaboration, bringing a fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

11
11
years of professional experience
5
5
Certification

Work History

Therapist

Burlington United Methodist Family Services
07.2024 - Current
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Maintained detailed case notes and documentation, ensuring effective tracking of progress and continuity of care across providers.
  • Established clear boundaries with clients, maintaining ethical practice standards while preserving the therapeutic relationship.
  • Provided individual and group therapy sessions to patients suffering from mental health issues.
  • Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
  • Assessed clients' mental health needs, developed treatment plans and monitored progress.
  • Maintained and updated patient records, changes in service plans and treatment reports.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Documented patient information, treatment plans, and patient responses.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Delivered brief interventions to help clients develop healthy coping skills.
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Coached clients on effective coping strategies, empowering them to manage symptoms independently outside of therapy sessions.
  • Implemented time management strategies to ensure full caseloads were effectively managed, maintaining high-quality care for all clients.
  • Facilitated group therapy sessions, promoting a supportive environment for shared learning and growth.
  • Provided crisis intervention services, stabilizing clients in distress and connecting them with necessary resources.
  • Tracked progress according to goals for interventions.
  • Continuously updated professional knowledge through ongoing research, training, and participation in industry conferences and workshops.
  • Guided clients in development of skills and cognitive behavioral therapy techniques.
  • Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
  • Collaborated with multidisciplinary teams to develop and deliver treatment plans and patient care.

President

The Country Willow
11.2013 - Current
  • Business owner/president of operations
  • Interviewing/management of employees
  • Staff evaluations
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
  • Managed crisis situations effectively while minimizing disruption to daily operations.
  • Enhanced company performance by implementing strategic plans and overseeing daily operations.
  • Prepared annual budget forecasts and monitored performance to meet organizational objectives.
  • Drove revenue growth by expanding product offerings and identifying new market opportunities.
  • Cultivated strong relationships with external partners to foster collaboration and maximize resources.
  • Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Streamlined organizational processes by evaluating current systems and implementing improvements.
  • Inspired innovation by creating an environment that encouraged creative thinking and problem-solving capabilities.
  • Built a diverse workforce through targeted recruiting efforts focused on diversity, equity, and inclusion principles.

Case Manager

Burlington United Methodist Family Services
09.2022 - 07.2024
  • I work in a social work capacity by managing high risk teenagers placed by the court in our residential facility!
  • I conduct individual and group case clinical management
  • I provide clinical assessments such as treatment plans, cans assessments and crisis counseling!
  • Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
  • Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
  • Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
  • Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
  • Achieved positive client outcomes by developing and implementing comprehensive case management plans.
  • Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
  • Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
  • Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.

Treatment Coordinator

Burlington United Methodist Family Services
09.2022 - 05.2023
  • Oversee treatment coordination of foster children in foster homes!
  • Targeted specialized case management
  • Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
  • Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.

Crisis Case Manager

Southern Highlands CMHC
05.2022 - 09.2022
  • Crisis mental health case manager
  • Employing conflict resolution skills when working with diverse populations allowed me to effectively manage challenging behaviors.
  • Assisted clients in navigating complex systems, fostering self-sufficiency and independence.
  • Reduced repeat crises with proactive case management and consistent followup.
  • Conducted thorough risk assessments to determine appropriate levels of intervention and support for each client''s unique situation.
  • Improved client outcomes by developing and implementing comprehensive crisis intervention plans.
  • Managed caseload efficiently while maintaining a high level of individualized attention for each client.
  • Established rapport with clients by actively listening, demonstrating empathy, and building trust.
  • Enhanced communication between clients and service providers, ensuring timely access to appropriate resources.
  • Provided on-site crisis response services at schools or other community locations where immediate assistance was needed.
  • Participated in ongoing training opportunities that helped me stay current on best practices in the field of crisis case management.
  • Utilized evidence-based practices such as motivational interviewing techniques to facilitate positive change in clients'' lives.
  • Advocated for clients'' rights within various agencies, ensuring equitable access to needed services.

CPS Assessment Social Worker

Wv Dhhr
09.2018 - 12.2018


  • Increased parental involvement in the decision-making process by involving them in the development of treatment plans and goals.
  • Promoted positive outcomes for children and families through diligent monitoring of progress towards established goals.
  • Enhanced family stability by conducting comprehensive assessments and developing appropriate intervention plans.
  • Improved child safety by thoroughly investigating reports of abuse and neglect in a timely manner.
  • Implemented evidence-based practices within interventions to improve the likelihood of positive, long-lasting results for children and families.
  • Provided crisis intervention when necessary, utilizing de-escalation techniques and coordinating with law enforcement or emergency personnel as needed to maintain safety for all parties involved.
  • Managed high caseloads effectively by prioritizing tasks according to level of urgency while maintaining focus on the best interests of the children involved in each case situation.
  • Developed trusting relationships with families under stress through empathetic communication that acknowledged their strengths while addressing areas needing improvement or change.
  • Facilitated successful reunifications by providing guidance, education, and support to parents working towards regaining custody of their children.
  • Assisted families in navigating complex systems such as housing assistance programs or mental health services to address barriers impeding their ability to provide safe homes for their children.

Education

MSW - Social Work

Concord University
Athens, WV
05.2024

Bachelors - Social Work

Concord University
Athens, WV
05.2016

Skills

  • Microsoft office
  • Case Management
  • Intake Experience
  • Management
  • Presentation Skills
  • Business Management
  • Leadership
  • Microsoft Excel
  • Time management
  • Supervising experience
  • Social Work
  • Research
  • Recruiting
  • Crisis Intervention
  • Behavioral Health
  • Budgeting
  • Crisis Management
  • Mental Health Counseling
  • Writing skills
  • Communication skills
  • Computer skills
  • Motivational Interviewing
  • Interviewing
  • Employee orientation
  • Customer service
  • Child & Family Counseling
  • Behavioral Therapy
  • Group Therapy
  • Individual / Group Counseling
  • Discharge planning
  • Cognitive Behavioral Therapy

Certification

  • Bachelors, Obtained from Concord University
  • Masters of Social Work, Concord University
  • LGSW
  • Academy of Certified Social Workers (ACSW) - National Association of Social Workers.
  • Licensed Master Social Worker (LMSW) - Association of Social Work Boards.

Personal Information

Work Permit: Authorized to work in the US for any employer

Accomplishments

Licensed social worker

Life space crisis intervention certified

Successful business owner

Affiliations

NASW

  • National Association of Social Workers

Additional Information

Recommendation for clinical leadership by distinguished professors and colleagues

Timeline

Therapist

Burlington United Methodist Family Services
07.2024 - Current

Case Manager

Burlington United Methodist Family Services
09.2022 - 07.2024

Treatment Coordinator

Burlington United Methodist Family Services
09.2022 - 05.2023

Crisis Case Manager

Southern Highlands CMHC
05.2022 - 09.2022

CPS Assessment Social Worker

Wv Dhhr
09.2018 - 12.2018

President

The Country Willow
11.2013 - Current

Bachelors - Social Work

Concord University
  • Bachelors Degree, Obtained from Concord University
  • LGSW, 05/24, Present

MSW - Social Work

Concord University
Ronald DowellTherapist