Ronald Duprat
Stuart,FL
Summary
Skilled Back of House Manager with solid background in food service operations and team management. Proven ability to ensure smooth kitchen functions, uphold hygiene standards, and optimize staff productivity. Known for implementing cost control measures, improving efficiency, and cultivating customer satisfaction through quality service. Strong leadership skills coupled with profound knowledge of inventory management and menu planning. Resourceful BOH Manager known for high productivity and efficient task completion. Possess specialized skills in inventory management, kitchen operations optimization, and staff training. Excel in leadership, communication, and problem-solving, ensuring smooth back-of-house operations and team cohesion. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
10
10
years of professional experience
1
1
Certification
Work History
BOH Manager
Chic-Fil-A
Pembroke Pines, FL
03.2024 - Current
- Developed and implemented cost-effective strategies to control labor costs and improve operational efficiency.
- Implemented safety and sanitation procedures in accordance with local health department regulations.
- Maintained accurate records of inventory, ordering, receiving, and storage.
- Ensured quality standards are met for all products served.
- Monitored kitchen staff performance, providing feedback as necessary to ensure high standards of food production.
- Provided guidance to kitchen staff on proper preparation techniques for menu items.
- Scheduled staff shifts based on customer demand and budget constraints.
- Developed menus by utilizing seasonal ingredients while maintaining profitability goals set by ownership group.
- Analyzed financial data such as sales figures and profit margins to determine areas of improvement or growth opportunities within the business.
- Conducted regular inventories to identify stock shortages or overages.
- Performed routine inspections of kitchen equipment ensuring it is properly functioning and meets safety standards.
FOH Supervisor
Chick-fil-A
Naples, FL
07.2022 - 03.2024
- Directed and supervised the daily operations of front-of-house staff, ensuring quality service standards.
- Conducted performance reviews for FOH personnel and provided feedback to improve job performance.
- Developed training programs for new hires and existing staff in order to increase efficiency and knowledge of restaurant procedures.
- Resolved customer complaints promptly and efficiently while maintaining a positive attitude.
- Responded quickly to any operational issues that arose throughout the shift.
- Enforced health and safety regulations within the restaurant environment.
- Maintained accurate records of inventory, sales, labor costs, supplies.
- Monitored cash flow at all times to ensure accuracy in financial transactions.
- Assigned tasks to FOH employees based on their skill set and availability.
Service Manager
Chiptole
Naples, FL
09.2014 - 06.2022
- Monitored service performance metrics to identify areas of improvement.
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Resolved customer complaints promptly.
- Analyzed existing processes for potential cost savings initiatives.
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Managed day-to-day operations of the restaurant, including scheduling, budgeting, and inventory control.
Education
Bachelor of Science - Business Administration And Management
05-2025
Associate of Arts - General Studies
12-2023
Skills
- Clear Verbal and Written Communication
- Workforce Skill Enhancement
- Food Safety Management
- Cost control and budgeting
- Kitchen operations management
- Quality assurance and control
- Time management and prioritization
- Equipment maintenance and repair
- Team building and leadership
- Health and safety regulations
Affiliations
- I enjoy playing the Cello and have been playing for over 10 years!
- Huge sports fan!!
Accomplishments
- Got promoted to a corporate position on April 4th, 2023
- Selected to honors Orchestra in August of 2014
Certification
- Servesafe certification issued on May 20th, 2024
- Completed Elevate course on April 3rd, 2024 to be promoted to a corporate position
Volunteer Work
- Went to Port au Prince, Haiti and Southern India to build orphanages for children without parents, and help them have food and water.
References
References available upon request.
Timeline
BOH Manager - Chic-Fil-A
03.2024 - Current
FOH Supervisor - Chick-fil-A
07.2022 - 03.2024
Service Manager - Chiptole
09.2014 - 06.2022
- Servesafe certification issued on May 20th, 2024
- Completed Elevate course on April 3rd, 2024 to be promoted to a corporate position
Florida SouthWestern State College - Bachelor of Science, Business Administration And Management
Florida SouthWestern State College - Associate of Arts, General Studies
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