Skilled professional with experience in collections, customer service, management, warehouse and data entry. Exceptional interpersonal and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Team Associate
Walmart
12.2023 - Current
Keep work areas clean, organized, and safe to promote efficiency and team safety.
Learn all required tasks quickly to maximize performance.
Contribute to team success by completing jobs quickly and accurately.
Develop strong cooperative relationships with coworkers and managers.
Operate cash register
Work different stations to provide optimal coverage and meet production goals.
Scan and fix the backroom
Labeling items
Set modular, pinpoint, price changes, topstock and features
Scan out and scan features process
Operate sit-down forklift, manual pallet jack and electric pallet jack, walkie stacker, scissors lift and stock picker.
Seasonal Warehouse Station Associate
Amazon
11.2023 - 01.2024
Handle packages
Loading and unloading
Induction
Pushing
Straightening
Stowing
Picking
Lifting
Cart Associate
Walmart
11.2023 - 12.2023
Collect and return all hand baskets and shopping carts to proper place for new customer use.
Collect carts left in parking areas and return to retail stores.
Billing and Collections Trainer
DIGICEL FRENCH WEST INDIES
11.2022 - 09.2023
Ensure continuing training for agents in the billing and connection team
Implement strategies to maximize the collection process
Assist agents in their tasks to enable them to provide effective treatment
Evaluate de different treatments
Billing and Collections Agent
DIGICEL FRENCH WEST INDIES
03.2020 - 10.2022
Client portfolio Management
Customer billing Management
Registration of transfers
Prepare and send balance statement to customer
Prepare and send statement to customer
Bank reconciliation analysis
Customer Care Agent
DIGICEL FRENCH WEST INDIES
05.2018 - 01.2020
Manage customer relationship
Assist customers with their complaints
Loyalty and online sales
Provide online assistance
Administrative Assistant
Caribbean Blue Fish Shop
03.2016 - 04.2018
Inventory management
Management of orders, revenues and expenses
Distribution planning and sales in surrounding areas
VERSATILE NURSING ASSISTANT
HUEH, HUP, HFSC
02.2014 - 02.2016
Check patient vitals such as temperature, blood pressure, and blood sugar levels.
Help patients effectively manage routine bathing, grooming, and other hygiene needs.
Assistance in the work rooms of the maternity department
Medical assistance in emergency and pediatric departments
Participate in awareness, prevention and education campaigns in communities
Participate in vaccination campaigns
Education
CERTIFICATE AND LICENSE - Forklift Safety Training
FORKLIFT SAFETY TRAINING INC.
Pompano Beach, FL
05.2024
CERTIFICATE - Security
FIRST CLASS SECURITY ACADEMY & SERVICES
Coral Springs, FL
03.2024
CERTIFICATE - Public Administration
INAGHEI
Port-au-Prince, Haiti
10.2017
DIPLOMA - Health Aide
ENFTS
Port-au-Prince, Haiti
07.2015
CERTIFICATE - Office Computing, Outlook And Microsoft Teams
ALLIANCE INFORMATIQUE
Port-au-Prince, Haiti
07.2014
High School Diploma -
COLLEGE SAINT JOSEPH OF CAP-HAITIAN
Cap-Haitian, Haiti
07.2012
Skills
Ability to work under pressure
Multitask
Teamwork
Management capacity
Computer knowledge skills
Analytical skills
Adaptability
Driver license with endorsement to ride motorcycle
Timeline
Team Associate
Walmart
12.2023 - Current
Seasonal Warehouse Station Associate
Amazon
11.2023 - 01.2024
Cart Associate
Walmart
11.2023 - 12.2023
Billing and Collections Trainer
DIGICEL FRENCH WEST INDIES
11.2022 - 09.2023
Billing and Collections Agent
DIGICEL FRENCH WEST INDIES
03.2020 - 10.2022
Customer Care Agent
DIGICEL FRENCH WEST INDIES
05.2018 - 01.2020
Administrative Assistant
Caribbean Blue Fish Shop
03.2016 - 04.2018
VERSATILE NURSING ASSISTANT
HUEH, HUP, HFSC
02.2014 - 02.2016
CERTIFICATE AND LICENSE - Forklift Safety Training
FORKLIFT SAFETY TRAINING INC.
CERTIFICATE - Security
FIRST CLASS SECURITY ACADEMY & SERVICES
CERTIFICATE - Public Administration
INAGHEI
DIPLOMA - Health Aide
ENFTS
CERTIFICATE - Office Computing, Outlook And Microsoft Teams