Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Etienne

3350 Coral Springs Dr Apt 7, Coral Springs,FL

Summary

Skilled professional with experience in collections, customer service, management, warehouse and data entry. Exceptional interpersonal and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Team Associate

Walmart
12.2023 - Current
  • Keep work areas clean, organized, and safe to promote efficiency and team safety.
  • Learn all required tasks quickly to maximize performance.
  • Contribute to team success by completing jobs quickly and accurately.
  • Develop strong cooperative relationships with coworkers and managers.
  • Operate cash register
  • Work different stations to provide optimal coverage and meet production goals.
  • Scan and fix the backroom
  • Labeling items
  • Set modular, pinpoint, price changes, topstock and features
  • Scan out and scan features process
  • Operate sit-down forklift, manual pallet jack and electric pallet jack, walkie stacker, scissors lift and stock picker.

Seasonal Warehouse Station Associate

Amazon
11.2023 - 01.2024

Handle packages

  • Loading and unloading
  • Induction
  • Pushing
  • Straightening
  • Stowing
  • Picking
  • Lifting

Cart Associate

Walmart
11.2023 - 12.2023
  • Collect and return all hand baskets and shopping carts to proper place for new customer use.
  • Collect carts left in parking areas and return to retail stores.

Billing and Collections Trainer

DIGICEL FRENCH WEST INDIES
11.2022 - 09.2023
  • Ensure continuing training for agents in the billing and connection team
  • Implement strategies to maximize the collection process
  • Assist agents in their tasks to enable them to provide effective treatment
  • Evaluate de different treatments

Billing and Collections Agent

DIGICEL FRENCH WEST INDIES
03.2020 - 10.2022
  • Client portfolio Management
  • Customer billing Management
  • Registration of transfers
  • Prepare and send balance statement to customer
  • Prepare and send statement to customer
  • Bank reconciliation analysis

Customer Care Agent

DIGICEL FRENCH WEST INDIES
05.2018 - 01.2020
  • Manage customer relationship
  • Assist customers with their complaints
  • Loyalty and online sales
  • Provide online assistance

Administrative Assistant

Caribbean Blue Fish Shop
03.2016 - 04.2018
  • Inventory management
  • Management of orders, revenues and expenses
  • Distribution planning and sales in surrounding areas

VERSATILE NURSING ASSISTANT

HUEH, HUP, HFSC
02.2014 - 02.2016
  • Check patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Help patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Assistance in the work rooms of the maternity department
  • Medical assistance in emergency and pediatric departments
  • Participate in awareness, prevention and education campaigns in communities
  • Participate in vaccination campaigns

Education

CERTIFICATE AND LICENSE - Forklift Safety Training

FORKLIFT SAFETY TRAINING INC.
Pompano Beach, FL
05.2024

CERTIFICATE - Security

FIRST CLASS SECURITY ACADEMY & SERVICES
Coral Springs, FL
03.2024

CERTIFICATE - Public Administration

INAGHEI
Port-au-Prince, Haiti
10.2017

DIPLOMA - Health Aide

ENFTS
Port-au-Prince, Haiti
07.2015

CERTIFICATE - Office Computing, Outlook And Microsoft Teams

ALLIANCE INFORMATIQUE
Port-au-Prince, Haiti
07.2014

High School Diploma -

COLLEGE SAINT JOSEPH OF CAP-HAITIAN
Cap-Haitian, Haiti
07.2012

Skills

  • Ability to work under pressure
  • Multitask
  • Teamwork
  • Management capacity
  • Computer knowledge skills
  • Analytical skills
  • Adaptability
  • Driver license with endorsement to ride motorcycle

Timeline

Team Associate

Walmart
12.2023 - Current

Seasonal Warehouse Station Associate

Amazon
11.2023 - 01.2024

Cart Associate

Walmart
11.2023 - 12.2023

Billing and Collections Trainer

DIGICEL FRENCH WEST INDIES
11.2022 - 09.2023

Billing and Collections Agent

DIGICEL FRENCH WEST INDIES
03.2020 - 10.2022

Customer Care Agent

DIGICEL FRENCH WEST INDIES
05.2018 - 01.2020

Administrative Assistant

Caribbean Blue Fish Shop
03.2016 - 04.2018

VERSATILE NURSING ASSISTANT

HUEH, HUP, HFSC
02.2014 - 02.2016

CERTIFICATE AND LICENSE - Forklift Safety Training

FORKLIFT SAFETY TRAINING INC.

CERTIFICATE - Security

FIRST CLASS SECURITY ACADEMY & SERVICES

CERTIFICATE - Public Administration

INAGHEI

DIPLOMA - Health Aide

ENFTS

CERTIFICATE - Office Computing, Outlook And Microsoft Teams

ALLIANCE INFORMATIQUE

High School Diploma -

COLLEGE SAINT JOSEPH OF CAP-HAITIAN