Ronald Febles

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.

** Ended really early due to Covid-19**

• Cultivated warm relationships with regular customers
• Worked with POS system to place orders, manage bills and handle complimentary items
• Explained menu items and suggested appropriate options for food allergy concerns
• Bussed and reset tables to keep dining room and work areas clean
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business

• Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
• Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
• Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination
• Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
• Transitioned between breakfast and lunch service
• Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation

• Assisted customers with unloading and loading material to and from vehicles
• Cleared parking lot by collecting shopping carts to place in proper storage area
• Cleaned parking lot to provide clean and orderly environment

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels
• Worked flexible schedule and extra shifts to meet business needs
• Helped customers complete purchases, locate items and join reward programs
• Restocked and organized merchandise in front lanes