Dynamic Operations Manager and Construction Estimator at JMH Home Improvements Inc, adept at streamlining processes and enhancing productivity. Expert in construction estimating and customer relationship management, I successfully led teams to optimize resource allocation, negotiate favorable contracts, and deliver projects that exceeded client expectations, fostering strong relationships and accountability.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Operations Manager/Construction Estimator
JMH Home Improvements Inc
01.2008 - 05.2025
Streamlined operations by implementing efficient workflow processes to enhance productivity.
Oversaw daily activities, ensuring adherence to safety protocols and operational standards.
Led a team of employees, providing training and mentorship to improve performance and morale.
Developed and executed strategic plans to optimize resource allocation and reduce costs.
Managed supplier relationships, negotiating contracts to ensure timely delivery of high-quality materials.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Developed and maintained relationships with external vendors and suppliers.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Interacted well with customers to build connections and nurture relationships.
Meet with customers ,and discuss their prodject goals . I would then convince customer that we could make their dream project a reality in a time efficient manner and at a fair price.
I was hands-on and did most of the work myself.
Education
High School Diploma -
Greece Arcadia
Rochester, NY
Skills
Construction estimating
Customer relationship management
Project coordination
Quality assurance
Operations monitoring
Planning and implementation
Inventory management
Project management
Unsurpassed work ethic
Certification
osha 10 certified
Interests
Backpacking and Hiking
Volunteering for community initiatives to give back to local communities and make a positive impact
Enjoy hobbies that combine physical activity with outdoor exploration
Music
DIY and Home Improvement
Outdoor Recreation
I like working with my hands and fixing things
Learning new cooking techniques and expanding my culinary skills