Ronald Grace
Luther,OK
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
31
31
years of professional experience
Work History
Supervisor
GardaWorld Security
12.2012 - Current
- Assisted team members with daily tasks and operational workflows.
- Maintained equipment and ensured adherence to safety protocols.
- Supported training initiatives for new staff on standard procedures.
- Organized inventory, ensuring accuracy and accessibility of supplies.
- Participated in meetings to discuss workflow improvements and challenges.
- Developed understanding of tools and systems used in daily processes.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Supervisor
Superior Security Services
01.2007 - 12.2012
- Reduced conflict incidents significantly, fostering cohesive team environment through effective conflict resolution strategies.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Police Officer
Sac N Fox Nation
07.2004 - 11.2007
- Enforced local, state, and federal laws to maintain public safety and order.
- Conducted thorough investigations of accidents, crimes, and other incidents to gather evidence.
- Collaborated with community members to enhance public relations and trust in law enforcement.
- Developed training programs for new officers on operational procedures and best practices.
Apprentice Plumber
Colvins Plumbing
04.1998 - 05.2001
- Installed plumbing systems in residential and commercial buildings, ensuring compliance with local codes.
- Conducted routine maintenance checks on plumbing fixtures to prevent leaks and ensure functionality.
- Assisted in troubleshooting plumbing issues, providing effective solutions to maintain system integrity.
- Collaborated with senior plumbers to develop efficient work plans for complex installations.
Kill Floor Maintenance
National Beef Packing Co
10.1994 - 11.1997
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Waynesville Sr. High
Waynesville, OHComputer And Information Systems
OSU OKC
Oklahoma City, OKSkills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Operations management
- Excellent communication
- Customer relationship management
Timeline
Supervisor
GardaWorld Security
12.2012 - Current
Supervisor
Superior Security Services
01.2007 - 12.2012
Police Officer
Sac N Fox Nation
07.2004 - 11.2007
Apprentice Plumber
Colvins Plumbing
04.1998 - 05.2001
Kill Floor Maintenance
National Beef Packing Co
10.1994 - 11.1997
High School Diploma -
Waynesville Sr. High
Computer And Information Systems
OSU OKC
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