Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ronald Graham

Ronald Graham

Eden Prairie,Minnesota

Summary

Dynamic leader with a proven track record, most recently at The Bernard Group Inc., excelling in mechanical aptitude and fostering effective communication. Spearheaded process improvements and quality control, driving productivity enhancements. Known for a strong work ethic and problem-solving skills, consistently achieving goals while managing production and ensuring equipment efficiency.

Overview

18
18
years of professional experience

Work History

Machine Operator

The Bernard Group Inc.
10.2023 - Current
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Suggested specific ideas for process, productivity and safety improvements.

Manager

Trunks and Humps
08.2022 - 10.2023
  • Yearly special event management starting in August and ending in October
  • Coordinated within high-capacity events serving more than 20,000 individuals each day.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Improved marketing to attract new customers and promote business.
  • Improved safety procedures to create safe working conditions for workers.
  • Launched quality assurance practices for each phase of development
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Commission Sales

Trunks and Humps Inc.
06.2013 - 08.2023

Executed special event high volume sales, encompassing product transportation and production.

Streamlined inter-departmental communications to maintain high productivity.

Surpassed records in product sales and production.

Seasonal special events starting in June and ending in October

Commissary Worker

Arizona Renaissance Festival
01.2015 - 04.2023
  • Yearly special event work starting in January and ending in April
  • Coordinated supply chain for event commissary materiel.
  • Coordinated with 12 kitchen teams to deliver timely commissary services.
  • Maintained confidentiality and security of records.
  • Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.
  • Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedure.

Commissary

Carolina Renaissance Festival
10.2015 - 11.2022

Yearly special event work starting in October and ending in November

Coordinated supply chain for event commissary materiel.

Coordinated with 10 kitchen teams to deliver timely commissary services.

Maintained confidentiality and security of records.

Verified incoming shipments against receiving documents and noted and reported discrepancies, damages or quality concerns.

Processed requests for supplies, prepared merchandise for delivery and prepared packages for delivery according to established procedure.

Manager

Ace Hardware
04.2017 - 11.2018
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Cross-trained existing employees to maximize team agility and performance.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Defined clear targets and objectives and communicated to other team members.

Education

High School Degree -

Joshua Independent School District
Joshua, TX

Skills

  • Managing and aiding efficient practices
  • Managing an effective communication flow
  • Managing production and quality
  • Mechanical aptitude
  • Time management
  • Production preparation
  • Breakdown troubleshooting
  • Equipment monitoring, inspection, and calibration
  • Process improvement
  • Quality control
  • Attention to detail
  • Strong work ethic
  • Preventive Maintenance
  • Problem-solving
  • Computer skills
  • Good communication

Additional Information

With a long term career in high volume special events I've worked and understand positions from entry level to business management. This gives me a unique perspective to help balance out the workplace and provide the communication and support to help increase morale and production efficiency.

Timeline

Machine Operator

The Bernard Group Inc.
10.2023 - Current

Manager

Trunks and Humps
08.2022 - 10.2023

Manager

Ace Hardware
04.2017 - 11.2018

Commissary

Carolina Renaissance Festival
10.2015 - 11.2022

Commissary Worker

Arizona Renaissance Festival
01.2015 - 04.2023

Commission Sales

Trunks and Humps Inc.
06.2013 - 08.2023

High School Degree -

Joshua Independent School District
Ronald Graham