Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
35
35
years of professional experience
Work History
Sales Associate
Haagen Dazs
Honolulu, HI
09.2019 - Current
Kept front check out area clean and organized for efficient service.
Responded to customer needs through competent customer service and prompt problem-solving.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Sales Associate
Food Pantry
Honolulu, HI
09.2019 - 04.2020
Provided first-rate service to all customers and potential customers.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Performed cashier duties, including accepting and processing customer payments and balancing receipts and cash.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Technical Support Representative
Earthlink Internet Service Provider
Roseville, CA
02.1999 - 11.2001
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Resolved issues with systems, hardware and telephones quickly and accurately.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Submitted service tickets for equipment maintenance requests.
General Hospital Corpsman
United States Naval Reserves
San Jose, CA
11.1988 - 11.1996
Provided emergency medical care, including conducting physical exams and interviews to gain medical history and relevant health data.
Collected and documented patient medical information such as blood pressure and weight.
Obtained client medical history, including medication information, symptoms and allergies.
Maintained detailed records of test results by entering data and patient information into computer.
Education
Associate of Arts - Graphic Arts And Multimedia
Masters Institue And Technology
Santa Clara, CA
12.1997
Associate of Arts - Basic Hospital Corpsman School
Naval School Health Services
San Diego, CA
12.1988
High School Diploma -
Montgomery High School
San Diego, CA
06.1987
Skills
Stocking and replenishing
Upselling
Cash Handling
Product and service sales
Client Service
Cash register operation
Timeline
Sales Associate
Haagen Dazs
09.2019 - Current
Sales Associate
Food Pantry
09.2019 - 04.2020
Technical Support Representative
Earthlink Internet Service Provider
02.1999 - 11.2001
General Hospital Corpsman
United States Naval Reserves
11.1988 - 11.1996
Associate of Arts - Graphic Arts And Multimedia
Masters Institue And Technology
Associate of Arts - Basic Hospital Corpsman School