RONALD GUIDO JR
Lutz,Florida
Summary
Excellent communicator and dependable team player with strong understanding of general sales and the insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
20
20
years of professional experience
14
14
years of post-secondary education
Work History
Independent Insurance Agent
Self Employed
Tampa, FL
01.2017 - Current
- Responsible for sales of whole and term life, health, medicare, medicaid and final expense insurance plans
- Interviewed prospective clients to obtain data about their needs & the physical condition of the person to be insured
- Explained features & advantages of all insurance policy plans
- Handle all inbound/outbound calls for all products
- Assisted clients with insurance applications and processing of insurance applications.
- Obtained underwriting approval by completing application for coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Utilized CRM software to manage client relationships.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Inbound/Outbound Sales Agent
Aflac Insurance
Bayside, N.Y.
01.2014 - 01.2017
- Responsible for sales of accident, health, disability, cancer, dental, hospital, and life insurance policies
- Coordinated meetings and traveled to meet potential customers
- Interviewed prospective clients to obtain data about their financial resources, needs, and physical condition of client to be insured and discussed any existing coverage
- Explained features, advantages, and disadvantages of various policies to promote sale of insurance plans
- Utilized consultative selling skills to identify opportunities, overcome objections and build relationships with clients
- Assisted clients with insurance applications and processing of insurance applications.
- Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
- Developed and implemented strategies to increase customer retention and sales.
Inbound/Outbound Sales Representative
Optimum Technologies
Jericho, N.Y.
01.2011 - 01.2014
- Handle 200 plus calls inbound and outbound daily for offers and products related to tv, voice & internet
- Responsible for account acquisition and retention, to include lead generation and qualification
- Negotiated sales contracts, quotations, purchasing and served as primary contact for all customer-related issues
- All information is entered into a computer program
- Exceeded monthly sales quotas by conveying benefits of services and generating customer interest.
- Developed and implemented strategies to increase customer retention and sales.
- Utilized innovative sales techniques of products and services.
- Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
Sales Trainer, Recruiter & Inside Sales Representative
All Bugs Inc
Franklin Square, N.Y.
01.2003 - 01.2011
- Inspected premises to identify source and extent of damage to property
- Operated a variety of maintenance, spraying tools, and equipment
- Accessed infested areas of commercial buildings and residences
- Set mechanical traps, placed poisonous bait, and inject pesticides to impregnate ground and surrounding areas
- Negotiated service contracts and calculated estimates for cost of services
- Maintained records of application areas, purchases, equipment and chemicals used
- Direct contact with customers.
- Developed recruiting strategies to identify qualified candidates and build network.
- Operated and maintained applicant tracking and candidate management systems.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
Education
High School Diploma -
09.1987 - 06.1993
Associate of Arts -
Sep.1994 - Aug.1996
Certification - Sound Audio Recording & Computer Engineering
01.2003 - 01.2004
Sound Recording Engineer.
Certification - Life, Health, Variable Annuities And P&C Licenses
09.2017 - 10.2020
Insurance Education.
Certification - Financial Literary Education
03.2017 - 01.2019
Skills
Quotes and sales
Additional Information
- LICENSES AND EDUCATION License’s; , 0214 Life and variable annuity - 0240 Health - 2044 Personal lines. Licensed in FL. 2016 - 2020
Timeline
Florida Insurance School Of Education - Certification , Life, Health, Variable Annuities And P&C Licenses
09.2017 - 10.2020
First Financial Education Center - Certification, Financial Literary Education
03.2017 - 01.2019
Independent Insurance Agent - Self Employed
01.2017 - Current
Inbound/Outbound Sales Agent - Aflac Insurance
01.2014 - 01.2017
Inbound/Outbound Sales Representative - Optimum Technologies
01.2011 - 01.2014
A.R.T.I. Technology Center - Certification , Sound Audio Recording & Computer Engineering
01.2003 - 01.2004
Sales Trainer, Recruiter & Inside Sales Representative - All Bugs Inc
01.2003 - 01.2011
Nassau Community College - Associate of Arts,
Sep.1994 - Aug.1996
Sewanhaka High School - High School Diploma,
09.1987 - 06.1993